Help subsonic error

[grant420]

I have had multiple issues with Subsonic on a Windows 10 machine. Have even gone so far as to do a system Reset and with no other apps installed I'm unable to get it to scan the media folder (on a USB connected external HDD)

Here is the error log:
Exception org.springframework.dao.TransientDataAccessResourceException
Message PreparedStatementCallback; SQL [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]; S1000 General error java.lang.NullPointerException in statement [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]
Java version Oracle Corporation 1.8.0_152
Operating system Windows 10 10.0
Server jetty-6.1.x
Memory Used 56 of 125 MB
Stack trace org.springframework.dao.TransientDataAccessResourceException: PreparedStatementCallback; SQL [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]; S1000 General error java.lang.NullPointerException in statement [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]
at org.springframework.jdbc.support.SQLStateSQLExceptionTranslator.doTranslate(SQLStateSQLExceptionTranslator.java:106)
at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:72)
at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:80)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:607)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:792)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:850)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:858)
at net.sourceforge.subsonic.dao.AbstractDao.update(AbstractDao.java:68)
at net.sourceforge.subsonic.dao.MediaFileDao.createOrUpdateMediaFile(MediaFileDao.java:165)
at net.sourceforge.subsonic.service.MediaFileService.getMediaFile(MediaFileService.java:101)
at net.sourceforge.subsonic.service.MusicIndexService.createSortableArtists(MusicIndexService.java:157)
at net.sourceforge.subsonic.service.MusicIndexService.getIndexedArtists(MusicIndexService.java:42)
at net.sourceforge.subsonic.service.MusicIndexService.getMusicFolderContent(MusicIndexService.java:52)
at net.sourceforge.subsonic.controller.LeftController.handleRequestInternal(LeftController.java:45)
at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:807)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:166)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.wrapper.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:81)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:173)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java:110)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at net.sourceforge.subsonic.filter.RequestEncodingFilter.doFilter(RequestEncodingFilter.java:25)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at net.sourceforge.subsonic.filter.ParameterDecodingFilter.doFilter(ParameterDecodingFilter.java:36)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at net.sourceforge.subsonic.filter.BootstrapVerificationFilter.doFilter(BootstrapVerificationFilter.java:41)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:830)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [insert into media_file (id, path, folder, type, format, title, album, artist, album_artist, disc_number, track_number, year, genre, bit_rate, variable_bit_rate, duration_seconds, file_size, width, height, cover_art_path, parent_path, play_count, last_played, comment, created, changed, last_scanned, children_last_updated, present, version) values (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?)]
at org.hsqldb.jdbc.Util.throwError(Unknown Source)
at org.hsqldb.jdbc.jdbcPreparedStatement.executeUpdate(Unknown Source)
at org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTemplate.java:798)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:591)
... 63 more

[df7]

Having the same problem - any help out there?
Using on Windows.

[df7]

Figured out I basically needed to uninstall and reinstall my Subsonic. My son-in-law wrote me a code so program would automatically back itself up so I wouldn't have to start from scratch if it happened again.

[G8DHE]

The program makes its own backup in the db folder, why not use that ?