User has deleted player

[cooldude3663]

I have a couple of questions. I have a user who has deleted there player. Whenever I try and make a new account, they dont have any players. Also when trying to make a new account, I cant seem to have the account run in an external player. It just stucks to the web player. However when I log in as an admin, I can use both. Any ideas? Thanks.

P.S this is using the new beta player.