can't get this working

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Re: can't get this working

Postby alphawave7 » Wed Feb 06, 2013 6:34 pm

trinity343 wrote:Ok so canyouseeme said NO! so there is an issue with my port not actually opening


Accord. to #4 in OP, it may be a firewall on the server machine blocking 4040, so lets try to get your lan machines seeing the server first. In a browser, open your server lan IP with the 4040 port (eg. 192.168.1.213:4040), and see if you can now access the server over lan. ( I just realised that I haven't installed Subsonic in so long, I cannot recall if the install prompts to allow exceptions to firewall during installation!). Once lan machines can see the server, we can proceed with testing the wan connection and adjust the router, which may takes a few reboots to 'take' .

edit: Accord. to Subsonic Getting Started Doc:
"Firewall. You might be running firewall software (on the Subsonic server) which blocks incoming traffic. If this is the case, try first to turn the firewall off. If this helps, turn the firewall back on and configure it to allow incoming traffic to Subsonic. Note: The Windows installer version of Subsonic will automatically configure the built-in Windows Firewall."

So Windows firewall should be good, but if you have another firewall running, it will need configuration.
alphawave7
 
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Re: can't get this working

Postby trinity343 » Thu Feb 07, 2013 12:29 am

ok! so i turned the firewall of on they host PC. i can now reach the subsonic page on other computers in my network and also through the browser on my phone. however! when i try to set it up in the app on my phone it gives me an error 'Connection failure. Wrong username or password." i have double checked to make sure i have those in correctly and still i'm having the same issue.

i can log in through my browser on my computer without an issue but when i try to go in through the browser on the phone it says "wrong username or password"

any ideas as to why this would be happening?
trinity343
 
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Re: can't get this working

Postby alphawave7 » Thu Feb 07, 2013 3:46 am

trinity343 wrote:ok! so i turned the firewall of on they host PC. i can now reach the subsonic page on other computers in my network and also through the browser on my phone. however! when i try to set it up in the app on my phone it gives me an error 'Connection failure. Wrong username or password." i have double checked to make sure i have those in correctly and still i'm having the same issue.

i can log in through my browser on my computer without an issue but when i try to go in through the browser on the phone it says "wrong username or password"

any ideas as to why this would be happening?


Hey..I can see your server! Congrats!
I think of several possibilities on the browser issue:
1) You actually DO have the wrong password/ID (test 'admin' and password for admin first, then try other user/passwords)
2) Connected to wrong server
3) Browser needs cache cleaned
See if any of this helps. :)
alphawave7
 
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Re: can't get this working

Postby trinity343 » Thu Feb 07, 2013 4:10 am

i got it to connect using my tablet. maybe it's just my phone. i'm getting a new one tomorrow so i'll try it on the new one and see what happens. i'll update you after
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