Files not showing up under home tab.

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Files not showing up under home tab.

Postby DrKarma » Wed Jul 02, 2014 9:05 am

I just installed and set up a premium account of Subsonic.
The version I am using is Subsonic 5.0 beta 1 (24 May).

Part from the admin account I have created a user account.
When I log in from either the web interface or the android app no files are shown on the "Home page".
When I click any of the following I get no result:
Random
Recently added
Starred
Top rated
Most played
Recently played,
By decade
By genre
All
When I click "Users" then I do get the graphs.

On the android app in "Home" i get a "No media found" when I click the different options.
On android I get the folder listings that I can select a folder from - but nothing else when when I have selected the folder.

The only thing that seems to be passed through both to the android app and to the web client is when I create a playlist using the web client and then it will be available for playing both through web and android app.

I am assuming that all you other users get your files listed under your home folder and that you can do something with the library tab on the android app.
So what I am wondering is if anyone know what I have done wrong.

I installed Subsonic as root, but I changed the /etc/default/subsonic file to be run by another user on my system. However changing back to root does not have any effect on the problem.

Regards,
Magnus

EDIT: Starred file actually shows up on android device - but not in webinterface.
Sys info.
Linux laptux 3.2.0-4-686-pae #1 SMP Debian 3.2.57-3+deb7u1 i686 GNU/Linux

Nothing exeptional in last part of logfile /var/subsonic/subsonic.log:

[2014-07-02 15:30:37,477] WARN Util - Failed to resolve local IP address.
java.net.UnknownHostException: laptux: laptux
at java.net.InetAddress.getLocalHost(InetAddress.java:1461)
at net.sourceforge.subsonic.util.Util.getLocalIpAddresses(Util.java:113)
at net.sourceforge.subsonic.util.Util.getLocalIpAddress(Util.java:100)
at net.sourceforge.subsonic.service.SettingsService$2.run(SettingsService.java:1304)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRunAndReset(FutureTask.java:351)
at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:178)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:165)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:267)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1146)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:701)

Two ERROR entries in logfile
root@laptux:~# cat /var/subsonic/subsonic.log | grep ERROR
[2014-07-02 14:33:19,238] ERROR JAXBWriter - Failed to marshal JAXB
[2014-07-02 14:33:19,239] ERROR RESTFilter - Failed to write error response.
DrKarma
 
Posts: 4
Joined: Wed Jul 02, 2014 8:40 am

Re: Files not showing up under home tab.

Postby DrKarma » Tue Jul 22, 2014 5:16 am

Any ideas anyone?
DrKarma
 
Posts: 4
Joined: Wed Jul 02, 2014 8:40 am

Re: Files not showing up under home tab.

Postby rdsqc22 » Tue Jul 22, 2014 11:12 am

Stupid question, but you did specify a media folder that has media in it? It rather sounds like you haven't specified any files.
rdsqc22
 
Posts: 2
Joined: Wed Dec 05, 2012 3:45 pm

Re: Files not showing up under home tab.

Postby DrKarma » Wed Jul 23, 2014 5:42 pm

rdsqc22 wrote:Stupid question, but you did specify a media folder that has media in it? It rather sounds like you haven't specified any files.


Yes, all folders that I have specified have media in them. I have a number of downloaded podcasts in different categories/"stations" that I have in different folders and subfolders eg:
/var/www/media/podcasts/station1/show1
/var/www/media/podcasts/station1/show2
/var/www/media/podcasts/station2/show1
/var/www/media/podcasts/station2/show2

All folders show up on the left hand side in the "folder"-drop down menu and when selecting a folder it's media files are listed under it.

I created a short video showing the problem using web browser.

https://www.youtube.com/watch?v=iAZ-GboijSU&feature=youtu.be
DrKarma
 
Posts: 4
Joined: Wed Jul 02, 2014 8:40 am

Re: Files not showing up under home tab. (Partly resolved)

Postby DrKarma » Thu Jul 24, 2014 7:53 pm

I took a few actions today to see if I could troubleshoot it myself.

As I had structured my files/podcasts per "category" then shows under that category - I decided to remove these media folders from subsonic and instead go one level up.

So earlier setup with multiple media folders looked like this
Name Folder
Station 1 Show 1 /var/www/media/podcasts/station1/show1
Station 1 Show 2 /var/www/media/podcasts/station1/show2

Now I point at the upper directory instead (not changed the actual directory structure).
Name Folder
Podcasts /var/www/media/podcasts/

I also used the "Clean-up database" and "Scan media folders now" after changing the above.

So this is now partly resolved - I can now actually see files when clicking down the directory structure using the Subsonic android app.
However in the web browser under the "Home" tab - podcasts are not shown.

So what I did after that was a test where I created a music folder and then moved some mp3 folders into that - these do show up under the home tab.
My thought now is that it has something to do with the mp3 tags in the files. However when looking at the tags using MP3tag (v2.61a) the downloaded mp3s for the podcasts seem to have the same fields as the mp3 music files that are displayed properly.

Will continue to see if I can figure it out.
DrKarma
 
Posts: 4
Joined: Wed Jul 02, 2014 8:40 am


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