[Fixed] Must repeatedly re-enter premium license

[srr]

Hi all,
Thanks in advance for your help!

<-------------------------Subsonic Help Request---------------------->
Problem Description: I have a premium license that I got in 2012. After having upgraded Subsonic to version 4.9, the application no longer regarded itself as "premium". If I enter the license key, it will unlock the premium version, but only until my machine is rebooted. I have to enter the license key once per reboot now. I did find the thread where someone else had a similar problem and it was K9 Web Protection, but I added subsonic.org to the whitelist like he/she did, yet the problem was not solved.
Troubleshooting Steps: Resinstalled Subsonic, upgraded to new beta version 5.0 beta 1
Playback Application and version: Subsonic, version 5.0 beta 1, although the problem began when I got version 4.9
Subsonic Version: http://imgur.com/FrpQMWT
Server Version: http://imgur.com/FrpQMWT
Hardware Platform: Windows 7
Java Memory Limit: Could not find
Problem Filename: N/A
Output from ffmpeg -i: N/A
Last ten log file lines:

Code: Select all

[7/11/14 5:54:36 AM EDT]   INFO   DaoHelper   Checking database schema.
[7/11/14 5:54:36 AM EDT]   INFO   DaoHelper   Done checking database schema.
[7/11/14 5:54:36 AM EDT]   INFO   VersionService   Resolved local Subsonic version to: 5.0.beta1
[7/11/14 5:54:36 AM EDT]   INFO   PlayerDao   Deleted 1 player(s) that haven't been used after Mon May 12 05:54:36 EDT 2014
[7/11/14 5:54:36 AM EDT]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Sat Jul 12 03:00:00 EDT 2014
[7/11/14 5:54:36 AM EDT]   INFO   UPnPService   Starting UPnP service...
[7/11/14 5:54:36 AM EDT]   INFO   PodcastService   Automatic Podcast update scheduled to run every 24 hour(s), starting at Fri Jul 11 05:59:36 EDT 2014
[7/11/14 5:54:37 AM EDT]   INFO   UPnPService   Enabling UPnP/DLNA media server
[7/11/14 5:54:37 AM EDT]   INFO   UPnPService   Starting UPnP service - Done!
[7/11/14 5:54:57 AM EDT]   INFO   PlayerDao   Created player 2.
[7/11/14 5:54:57 AM EDT]   INFO   VersionService   Resolved latest Subsonic final version to: 4.9
[7/11/14 5:54:57 AM EDT]   INFO   VersionService   Resolved latest Subsonic beta version to: 5.0.beta1
[7/11/14 5:56:54 AM EDT]   INFO   NetworkService   Successfully forwarding port 2999.
[7/11/14 5:59:36 AM EDT]   INFO   PodcastService   Starting scheduled Podcast refresh.
[7/11/14 5:59:36 AM EDT]   INFO   PodcastService   Completed scheduled Podcast refresh.


<-------------------------Subsonic Help Request---------------------->

[GJ51]

Perhaps your subscription has expired?

[srr]

Hi GJ51,
I don't think it expired because I donated back in June 2012, during version 4.6/4.7 beta. Anything before 4.8 is supposed to be valid forever. In addition, Subsonic regards itself as premium until I reboot the machine.

[GJ51]

Sounds like you must have something botsed in the C:\Subsonic directory.

I'd probably do a backup of the Subsonic directory and then do a clean install to see if that fixes it. Most abnormal behaviors are due to corruptions in the data directory.

[srr]

Hi,
Uninstalling K9 Web Protection fixed this issue. Whitelisting the Subsonic domain was not enough, apparently.