Online server not able to connect

[FlexQ]

Hi,

I recently changed my ISP, and the only problem i have is that i am not able to connect from outside the house.
I have opened the port in my router, the 5 other ports i have opened for game servers and other streamingservices. So i know the feature in my router works.

However, i can only connect to subsonic via lan and not online.

<-------------------------Subsonic Help Request---------------------->
Problem Description: Done
Troubleshooting Steps:
Reinstalled subsonic.
Installed the newest version 5 beta 2.
Changed from port 4040 to 35000.
Automatic port forwarding disabled.
COnnection status from the server webinterface: Status: Successfully registered web address.

Playback Application and version: For debugging i only use WEB
Subsonic Version:

License Subsonic Premium (expires March 17, 2015)
Version 5.0.beta2 (build 4085) – August 27, 2014
Server jetty-6.1.x, java 1.6.0_29, Windows 7 (81.7 MB / 118.6 MB)

Server Version: (copy/paste from the "About" screen in the Subsonic Web Interface)
Hardware Platform: win7, intel i3
Java Memory Limit: 150
Problem Filename: (If you are having difficulty with a particular file, please include it's name)
Output from ffmpeg -i: (If you open a command prompt and type 'ffmpeg -i <filename>' what is the output? Ideally put this in a "code" block)
Last ten log file lines:

[8/31/14 3:02:59 AM CEST] INFO DaoHelper Checking database schema.
[8/31/14 3:04:36 AM CEST] INFO DaoHelper Done checking database schema.
[8/31/14 3:04:37 AM CEST] INFO VersionService Resolved local Subsonic version to: 5.0.beta2
[8/31/14 3:04:38 AM CEST] INFO PlayerDao Deleted 1 player(s) that haven't been used after Wed Jul 02 03:04:38 CEST 2014
[8/31/14 3:04:39 AM CEST] INFO MediaScannerService Automatic media library scanning scheduled to run every 1 day(s), starting at Mon Sep 01 03:00:00 CEST 2014
[8/31/14 3:04:40 AM CEST] INFO UPnPService Starting UPnP service...
[8/31/14 3:04:40 AM CEST] INFO PodcastService Automatic Podcast update scheduled to run every 24 hour(s), starting at Sun Aug 31 03:09:40 CEST 2014
[8/31/14 3:04:43 AM CEST] INFO UPnPService Enabling UPnP/DLNA media server
[8/31/14 3:04:43 AM CEST] INFO UPnPService Starting UPnP service - Done!
[8/31/14 3:04:50 AM CEST] INFO NetworkService Deleted port mapping for port 23540
[8/31/14 3:09:40 AM CEST] INFO PodcastService Starting scheduled Podcast refresh.
[8/31/14 3:09:40 AM CEST] INFO PodcastService Completed scheduled Podcast refresh.
[8/31/14 9:25:23 PM CEST] INFO VersionService Resolved latest Subsonic final version to: 4.9
[8/31/14 9:25:23 PM CEST] INFO VersionService Resolved latest Subsonic beta version to: 5.0.beta2
[8/31/14 9:27:16 PM CEST] INFO PlayerDao Created player 18.

<-------------------------Subsonic Help Request---------------------->

I hope you guys can help me, and please ask for more information if it is needed for further debugging.

Regards,
Henrik

[FlexQ]

Is there really no one who can help me with this problem?

[gurutech]

Double check your port forwarding on your router, and the IP Address on your Subsonic server. Make sure your router forwards port 4040 to the correct IP address.

Also. may I recommend a Java update. Version 1.6 is buggy and not as secure as it should be. 1.7 is the latest.

[alphawave7]

I'd go back to 4040, and then test with canyouseeme.org for 4040.