Looks like these forums are pretty dead. For anyone interested, after hours of researching on this issue, I discovered that my problem is similar to the flac issue the has plagued other users (I don't have any flac files because 128-320kbit/sec sounds fine to me and I like having hard drive space to add more media).
Ultimately, my solution was to use mediahuman's audio converter (
https://www.mediahuman.com/audio-converter/) to convert all of the wma files in my library over to mp3. This completely resolved my issue