Troubleshooting Steps: I have uninstalled and re-installed 6.1.1, 6.1 and 6.1.2 multiple times. I've powercycled the computer but that didn't help either
Playback Application and version: Web Client and Andriod App (Subsonic Music Streamer)
Subsonic Version: 6.1.2 (build 09b0ab) – October 21, 2017
Server Version: jetty-6.1.x, java 1.8.0_151, HSQLDB, Windows 7 (98.7 MB / 145.0 MB)
Hardware Platform: Windows 7 Home Premium
Java Memory Limit: (Windows: found in the Subsonic Agent in the taskbar) -----> I am not clear on what this instruction is
Problem Filename: (If you are having difficulty with a particular file, please include it's name)
Output from ffmpeg -i: (If you open a command prompt and type 'ffmpeg -i <filename>' what is the o
Last ten log file lines:
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[10/29/17 11:26:44 PM EDT] INFO HsqlDaoHelper Checking database schema.
[10/29/17 11:26:45 PM EDT] INFO HsqlDaoHelper Done checking database schema.
[10/29/17 11:26:46 PM EDT] INFO SettingsService Java: 1.8.0_151, OS: Windows 7
[10/29/17 11:26:46 PM EDT] INFO VersionService Resolved local Subsonic version to: 6.1.2
[10/29/17 11:26:46 PM EDT] INFO PlayerDao Deleted 2 player(s) that haven't been used after Wed Aug 30 23:26:46 EDT 2017
[10/29/17 11:26:47 PM EDT] INFO MediaScannerService Automatic media library scanning scheduled to run every 1 day(s), starting at Mon Oct 30 03:00:00 EDT 2017
[10/29/17 11:26:47 PM EDT] INFO UPnPService Starting UPnP service...
[10/29/17 11:26:47 PM EDT] WARN PodcastService Failed to resolve media file ID for podcast channel 'RZIM: Let My People Think Broadcasts': org.springframework.dao.TransientDataAccessResourceException: PreparedStatementCallback; SQL [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]
[10/29/17 11:26:48 PM EDT] INFO PodcastService Automatic Podcast update scheduled to run every 1 hour(s), starting at Sun Oct 29 23:31:48 EDT 2017
[10/29/17 11:26:48 PM EDT] INFO UPnPService Disabling UPnP/DLNA media server
[10/29/17 11:26:48 PM EDT] INFO UPnPService Starting UPnP service - Done!
[10/29/17 11:26:57 PM EDT] WARN NetworkService Failed to create port forwarding.
[10/29/17 11:27:16 PM EDT] INFO BootstrapVerificationFilter Servlet container: jetty-6.1.x
[10/29/17 11:27:18 PM EDT] INFO VersionService Resolved latest Subsonic final version to: 6.1.2
[10/29/17 11:27:18 PM EDT] INFO VersionService Resolved latest Subsonic beta version to: 6.1.beta2
[10/29/17 11:31:48 PM EDT] INFO PodcastService Starting scheduled Podcast refresh.
[10/29/17 11:31:48 PM EDT] WARN PodcastService Failed to resolve media file ID for podcast channel 'RZIM: Let My People Think Broadcasts': org.springframework.dao.TransientDataAccessResourceException: PreparedStatementCallback; SQL [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]
[10/29/17 11:31:48 PM EDT] INFO PodcastService Completed scheduled Podcast refresh.
[10/29/17 11:31:48 PM EDT] WARN PodcastService Failed to download cover art for podcast channel 'This American Life': org.springframework.dao.TransientDataAccessResourceException: PreparedStatementCallback; SQL [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]
[10/29/17 11:31:49 PM EDT] INFO PodcastService Created Podcast episode 170 – Minor Punitive Heart Attacks[
When i tried refreshing my running a new scan of the media folders and then refreshing the index this is the error I received:
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Subsonic encountered an internal error. You can report this error in the Subsonic Forum. Please include the information below.
Exception org.springframework.dao.TransientDataAccessResourceException
Message PreparedStatementCallback; SQL [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]
Java version Oracle Corporation 1.8.0_151
Operating system Windows 7 6.1
Server jetty-6.1.x
Memory Used 81 of 145 MB
Stack trace org.springframework.dao.TransientDataAccessResourceException: PreparedStatementCallback; SQL [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]; nested exception is java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]
at org.springframework.jdbc.support.SQLStateSQLExceptionTranslator.doTranslate(SQLStateSQLExceptionTranslator.java:106)
at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:72)
at org.springframework.jdbc.support.AbstractFallbackSQLExceptionTranslator.translate(AbstractFallbackSQLExceptionTranslator.java:80)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:607)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:792)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:850)
at org.springframework.jdbc.core.JdbcTemplate.update(JdbcTemplate.java:858)
at net.sourceforge.subsonic.dao.AbstractDao.update(AbstractDao.java:68)
at net.sourceforge.subsonic.dao.MediaFileDao.createOrUpdateMediaFile(MediaFileDao.java:147)
at net.sourceforge.subsonic.service.MediaFileService.updateChildren(MediaFileService.java:385)
at net.sourceforge.subsonic.service.MediaFileService.getChildrenOf(MediaFileService.java:183)
at net.sourceforge.subsonic.service.MusicIndexService.createSortableArtists(MusicIndexService.java:158)
at net.sourceforge.subsonic.service.MusicIndexService.getIndexedArtists(MusicIndexService.java:42)
at net.sourceforge.subsonic.service.MusicIndexService.getMusicFolderContent(MusicIndexService.java:52)
at net.sourceforge.subsonic.controller.ArtistsController.handleRequestInternal(ArtistsController.java:112)
at org.springframework.web.servlet.mvc.AbstractController.handleRequest(AbstractController.java:153)
at org.springframework.web.servlet.mvc.SimpleControllerHandlerAdapter.handle(SimpleControllerHandlerAdapter.java:48)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:875)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:807)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:571)
at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:501)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:265)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:107)
at org.acegisecurity.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:72)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:166)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.wrapper.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:81)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.basicauth.BasicProcessingFilter.doFilter(BasicProcessingFilter.java:173)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.ui.logout.LogoutFilter.doFilter(LogoutFilter.java:110)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:275)
at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:149)
at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:98)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at net.sourceforge.subsonic.filter.RequestEncodingFilter.doFilter(RequestEncodingFilter.java:25)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at net.sourceforge.subsonic.filter.ParameterDecodingFilter.doFilter(ParameterDecodingFilter.java:36)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at net.sourceforge.subsonic.filter.BootstrapVerificationFilter.doFilter(BootstrapVerificationFilter.java:41)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
at org.mortbay.jetty.Server.handle(Server.java:313)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:830)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: java.sql.SQLException: S1000 General error java.lang.NullPointerException in statement [update media_file set folder=?,type=?,format=?,title=?,album=?,artist=?,album_artist=?,disc_number=?,track_number=?,year=?,genre=?,bit_rate=?,variable_bit_rate=?,duration_seconds=?,file_size=?,width=?,height=?,cover_art_path=?,parent_path=?,play_count=?,last_played=?,comment=?,changed=?,last_scanned=?,children_last_updated=?,present=?, version=? where path=?]
at org.hsqldb.jdbc.Util.throwError(Unknown Source)
at org.hsqldb.jdbc.jdbcPreparedStatement.executeUpdate(Unknown Source)
at org.springframework.jdbc.core.JdbcTemplate$2.doInPreparedStatement(JdbcTemplate.java:798)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:591)
... 64 more