New install unable to browse mounted shares (Mac)

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New install unable to browse mounted shares (Mac)

Postby gregwlsn » Mon Feb 26, 2018 11:10 pm

<-------------------------Subsonic Help Request---------------------->
Problem Description: "Folder Not Found" error when selecting the media folder \\srvr\music
Troubleshooting Steps: Added media folder to user login items; verified folder access via Finder; tried Synology pkg but was only able to access the web interface once afterward. Synology package accessed the share successfully, but scanned only one file after 15 minutes. I've removed it from the NAS for now. There is only one subsonic acct "admin"
Playback Application and version: Unable to stream yet; hope to use w/Sonos and mobile apps
Subsonic Version: 6.1.3 (build e408c9) – October 31, 2017
Server Version: jetty-6.1.x, java 1.8.0_131, HSQLDB, Mac OS X (68.0 MB / 136.5 MB)
Hardware Platform: Mac OS 10.13.3 (high sierra)
Java Memory Limit: n/a
Problem Filename: none
Output from ffmpeg -i: Mac
Last ten log file lines:

Code: Select all
[2/26/18 3:25:48 PM CST]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Tue Feb 27 03:00:00 CST 2018
[2/26/18 3:25:54 PM CST]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Tue Feb 27 03:00:00 CST 2018
[2/26/18 3:28:44 PM CST]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Tue Feb 27 03:00:00 CST 2018
[2/26/18 3:31:26 PM CST]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Tue Feb 27 03:00:00 CST 2018
[2/26/18 3:31:31 PM CST]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Tue Feb 27 03:00:00 CST 2018
[2/26/18 3:34:29 PM CST]   INFO   MediaScannerService   Automatic media library scanning scheduled to run every 1 day(s), starting at Tue Feb 27 03:00:00 CST 2018
[2/26/18 3:35:02 PM CST]   INFO   PodcastService   Automatic Podcast update scheduled to run every 24 hour(s), starting at Mon Feb 26 15:40:02 CST 2018
[2/26/18 3:40:02 PM CST]   INFO   PodcastService   Starting scheduled Podcast refresh.
[2/26/18 3:40:02 PM CST]   INFO   PodcastService   Completed scheduled Podcast refresh.
[2/26/18 4:07:42 PM CST]   WARN   NetworkService   Failed to create port forwarding.

<-------------------------Subsonic Help Request---------------------->
gregwlsn
 
Posts: 1
Joined: Mon Feb 26, 2018 9:25 pm

Re: New install unable to browse mounted shares (Mac)

Postby toolman » Thu Mar 01, 2018 9:03 pm

The account that's running the Subsonic service has to have permissions to acces your mediafolders.
Also you even have to give user admin access to your mediafolders in Settings >> Users
toolman
 
Posts: 538
Joined: Fri Dec 11, 2009 4:18 pm
Location: Netherlands


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