Settings button is disabled

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Settings button is disabled

Postby siab » Tue Apr 17, 2018 6:44 am

Hello !

On my web interface, the Settings button doesn't work. It looks disabled
When I click on it, nothing move.
This appeard since the last version (6.1.3).
I tried with an admin account and with different browsers, same problem.
Nothing written in the log.

Version = 6.1.3 (build e408c9) – October 31, 2017
Server = jetty-6.1.x, java 1.7.0_111, HSQLDB, Linux (74.6 MB / 124.0 MB)
siab
 
Posts: 5
Joined: Mon Apr 16, 2018 2:21 pm

Re: Settings button is disabled

Postby toolman » Tue Apr 17, 2018 3:41 pm

This could be the result of a corrupt database.
You could try deleting or renaming subsonic.data in folder subsonic\db. You'll first have to end the Subsonic proces to do this.
After restarting the process, you must wait a few minutes for Subsonic to rebuild the database.
If all went well you should be able to log in with your credentials and the settings button should be enabled again.
toolman
 
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Location: Netherlands

Re: Settings button is disabled

Postby siab » Thu Apr 19, 2018 2:29 pm

Hi !
Thanks for the reply.
I tried to do, but nothing happen.
If you have another idea before I reinstall completely, I can try
siab
 
Posts: 5
Joined: Mon Apr 16, 2018 2:21 pm

Re: Settings button is disabled

Postby toolman » Thu Apr 19, 2018 6:09 pm

You could have a look in the db.backup folder.
If the Subsonic.data file is from a date before you had the problem you might try stopping the Subsonic service, copy the content of the folder db.backup to the folder db .
After restarting the service you'll soon find out of this solved the problem.
If you decide to do a complete re-install you must not only uninstall Subsonic, but also delete or rename the Subsonic folder that normally stays behind.
Failing to do so will end you up right were you are now.
toolman
 
Posts: 538
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Location: Netherlands

Re: Settings button is disabled

Postby siab » Mon Apr 23, 2018 3:38 pm

Thanks for reply
I tried with backup files : same problem
So I tried to reinstall Subsonic : same problem
I tried to destroy/create my VM : same problem
I tried with new VM on openjdk-8-jre : same problem
I tried locally on my desktop (debian stretch + openjdk-8-jre) : it works
My server is on jessie. Maybe a problem of compatibility ?
On new installation on my server, I can go on the "Settings" menu with "Get Subsonic Premium" button but it's not really a solution ...

I'm lost ...
siab
 
Posts: 5
Joined: Mon Apr 16, 2018 2:21 pm

Re: Settings button is disabled

Postby toolman » Tue Apr 24, 2018 10:19 am

Seems to me that you have an compatibility problem.
But as you mention that you have no problems with Subsonic on Debian stretch: Why not create a vm with Debian stretch?
toolman
 
Posts: 538
Joined: Fri Dec 11, 2009 4:18 pm
Location: Netherlands

Re: Settings button is disabled

Postby siab » Tue Apr 24, 2018 12:58 pm

But as you mention that you have no problems with Subsonic on Debian stretch: Why not create a vm with Debian stretch?


Because my host was on Jessie.

So I upgraded my host. Now it's on Stretch, my lxc container on stretch : don't works ...

Any idea ?
siab
 
Posts: 5
Joined: Mon Apr 16, 2018 2:21 pm

Re: Settings button is disabled

Postby siab » Tue Apr 24, 2018 1:26 pm

I found an ultimate trick.
I can click on the parameter button of the player.
It works ...
Thanks for your time and your help
siab
 
Posts: 5
Joined: Mon Apr 16, 2018 2:21 pm


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