Identifying multiple people using one account

[OlYeller21]

I'm attempting to determine if a user has given their account information to other people. Ultimately, my goal is to be able to give an account to a person and not have multiple people using that account. Is there a way to do this now? If not, can software even be designed to achieve that goal?

Right now, I'm looking at Player data and the suspected offender has 5 players from 5 different IPs. I tried to attach a spreadsheet of the info I have but can't. Here's a pic of the data. Maybe you're sleuthy enough to conclusively prove or confidently claim that someone has been sharing their account.

8-17-2012 11-28-46 AM.png

I wish I had any easy way to deal with this issue.

[alphawave7]

Many of these IP's are in relatively close locations, some from Verizon Wireless, where different towers can assign completely different IP's to the same phone. Run a few through UTrace: http://en.utrace.de/ when whois.domaintools.com dead-ends and tracert's time out.

[OlYeller21]

Ever see any sort of protection coming to Subsonic? Even though I want it, I don't see it coming as it's not really something I see anywhere else. I think the root problem is that their account houses no personal data so there's no motivation not to give it to others and they don't see why it's a problem (no harm, no foul mentality).

Not sure what to do other than find a way to check logs and see if two players for one account are playing at the same time, at different locations, taking into the account that someone may have left their phone's player going while listening via web player.

I'm stuck. It's a problem that Subsonic certainly isn't responsible for fixing and I don't know how to fix it myself.

[hakko]

Subsonic could solve it like Spotify does though. When one account starts streaming something, all previous streams by the same account gets stopped. So if you've forgotten your phone, it just stops playing when you start listening to something from the web UI.

[jol]

Right now, I'm looking at Player data and the suspected offender has 5 players from 5 different IPs. ... Maybe you're sleuthy enough to conclusively prove or confidently claim that someone has been sharing their account.

As the date and time column indicates it could well be one person using different devices over time, considering the issue I posted in http://forum.subsonic.org/forum/viewtopic.php?f=2&t=8920 that the server does not timeout connections.

I wish I had any easy way to deal with this issue.

Change the password and discuss the issue with the one complaining...

Subsonic could solve it like Spotify does though. When one account starts streaming something, all previous streams by the same account gets stopped. So if you've forgotten your phone, it just stops playing when you start listening to something from the web UI.

I like that suggestion as well. Even more if it would close the old connections.
Best regards, jol

[OlYeller21]

Subsonic could solve it like Spotify does though. When one account starts streaming something, all previous streams by the same account gets stopped. So if you've forgotten your phone, it just stops playing when you start listening to something from the web UI.

I like this idea as well. It would be particularly useful if it was an option I could set for each user.

[OlYeller21]

I've started a thread here to request the feature. Bringing it up in case you want to +1, add input, etc.