Subsonic Forum

Problem Description: Media Folders options missing from Settings menu, even as admin

Troubleshooting Steps:

• Freshly installed Subsonic after re-installing Windows.
• Checked both admin and primary user accounts.
• Tried installing the latest stable version and then the new beta.
• Several important settings options appear missing in both versions.
• Viewed page in both Firefox and in IE
• Searched the forum and found no reports of this issue.

I'm stumped.

Here is a snapshot of my settings menu. Where did everything go?

http://i.imgur.com/ooFcF.jpg

Playback Application and version: Subsonic mobile 3.3

Subsonic Version: 4.7.beta3 (build 3081)

Server: jetty-6.1.x, java 1.6.0_27, Windows 7 (15.4 MB / 18.2 MB)

Last log file lines:

[9/7/12 6:02:25 PM PDT] INFO DaoHelper Checking database schema.
[9/7/12 6:02:28 PM PDT] INFO DaoHelper Done checking database schema.
[9/7/12 6:02:30 PM PDT] INFO VersionService Resolved local Subsonic version to: 4.7.beta3
[9/7/12 6:02:35 PM PDT] INFO PlayerDao Deleted 1 player(s) that haven't been used after Mon Jul 09 18:02:35 PDT 2012
[9/7/12 6:02:36 PM PDT] INFO MediaScannerService Automatic media library scanning scheduled to run every 1 day(s), starting at Sat Sep 08 03:00:00 PDT 2012
[9/7/12 6:02:38 PM PDT] INFO PodcastService Automatic Podcast update scheduled to run every 24 hour(s), starting at Fri Sep 07 18:07:38 PDT 2012
[9/7/12 6:02:42 PM PDT] INFO NetworkService Successfully forwarding port 4040.
[9/7/12 6:07:04 PM PDT] INFO PlayerDao Created player 8.
[9/7/12 6:07:04 PM PDT] INFO VersionService Resolved latest Subsonic final version to: 4.6
[9/7/12 6:07:04 PM PDT] INFO VersionService Resolved latest Subsonic beta version to: 4.7.beta3
[9/7/12 6:07:38 PM PDT] INFO PodcastService Starting scheduled Podcast refresh.
[9/7/12 6:07:38 PM PDT] INFO PodcastService Completed scheduled Podcast refresh.

It would appear that the 4.6 install was not correct and it did not create the admin a/c correctly.
4.7 has just used that data and carried on the mistake. Delete your c:\subsonic folder and do another install of 4.7b3.
This will create a clean install and hopefully your settings will return.

THAT. WORKED. PERFECTLY!

5 minutes later, I've added my username, port forwarded, assigned an easy-to-remember address, added my beautiful folders, and successfully transferred a test track on my mobile device.

THANK you sir/madame, you deserve 5000 Internets.