Subsonic Forum

Hello:

Upgraded fully functional 4.6 to 4.7 this evening and experiencing difficulties. Web interface reports the following:
HTTP ERROR: 404
NOT_FOUND
RequestURI=/index.view
Powered by Jetty://

Logs from c:\program files\subsonic\logs are attached.

Uninstalled 4.7 and reinstalled 4.6 with same result. Removed c:\subsonic and c:\program files\subsonic folders and reinstalled 4.6 with same result .

Please advise.

Thank you

Have you tried explicitly setting a port number (for example, 4040 or 8080)?

I had been running Subsonic on port 443 with https. I disabled https and tried the interface on port 80. Same result. Changed port number to 8080 and received same result. The service monitor displays green with no visible errors, I just cannot access the web interface to use the service .

Is index.view the default Subsonic page? If so the web interface indicates that it is missing. Something seriously broke during the upgrade and I can't go back to 4.6.

Thinking about trying to clean registry keys as strangely the problem persists with 4.6 now. I had no issues with 4.5 and 4.6 installs. Any other ideas?

Thank you

I may be coming late to this party, but is everyone clearing out the WORK directories, WEBAPP/SUBSONIC directories (if they exist) and clearing their browser cache (or at least dong a force full refresh with ctrl-F5)?

Glenn

Yes, I cleared the local c:\subsonic and c:\program files\subsonic folders. Also removed a bunch of registry keys and still receiving same result.

Following is the subsonic-agent.log:

881 [main] INFO org.springframework.context.support.ClassPathXmlApplicationContext - Refreshing org.springframework.context.support.ClassPathXmlApplicationContext@c1b531: display name [org.springframework.context.support.ClassPathXmlApplicationContext@c1b531]; startup date [Thu Sep 27 18:24:35 GMT-10:00 2012]; root of context hierarchy
2053 [main] INFO org.springframework.beans.factory.xml.XmlBeanDefinitionReader - Loading XML bean definitions from class path resource [applicationContext-agent.xml]
9073 [main] INFO org.springframework.context.support.ClassPathXmlApplicationContext - Bean factory for application context [org.springframework.context.support.ClassPathXmlApplicationContext@c1b531]: org.springframework.beans.factory.support.DefaultListableBeanFactory@12f0999
9343 [main] INFO org.springframework.beans.factory.support.DefaultListableBeanFactory - Pre-instantiating singletons in org.springframework.beans.factory.support.DefaultListableBeanFactory@12f0999: defining beans [service,agent]; root of factory hierarchy
java.io.IOException: Failed to open http://localhost/. Error message: The system cannot find the file specified.

at sun.awt.windows.WDesktopPeer.ShellExecute(Unknown Source)
at sun.awt.windows.WDesktopPeer.browse(Unknown Source)
at java.awt.Desktop.browse(Unknown Source)
at net.sourceforge.subsonic.booter.agent.SubsonicAgent.openBrowser(SubsonicAgent.java:126)
at net.sourceforge.subsonic.booter.agent.TrayController$1.actionPerformed(TrayController.java:42)
at java.awt.MenuItem.processActionEvent(Unknown Source)
at java.awt.MenuItem.processEvent(Unknown Source)
at java.awt.MenuComponent.dispatchEventImpl(Unknown Source)
at java.awt.MenuComponent.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$000(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.awt.EventQueue$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.awt.EventQueue$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Can anyone tell me what the missing file referred above is?

Thanks

If you explicitly set to port number to say 4040, can you then browse to http://localhost:4040? (rather than just http://localhost)

Yes I have tried changing port numbers to no avail. Something in the installer is either broken, or a required external package is missing.

I've gone all the way back to the first installer I used version 4.5 and still have the same result.

I know I'll probably get yelled at, but have you tried uninstalling Java and doing a fresh install of the latest version?