Need help accessing subsonic online

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Need help accessing subsonic online

Postby Toubro » Thu Mar 06, 2008 10:15 am

I just downloaded this program after seeing a friend of mine using it. I really like Subsonic and would love to access it online, but I have no idea how to, and I don't really understand the FAQ.
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If your ISP doesn't provide you with a domain name or static IP address, you can use a free service like DynDNS.com to get your own domain name. See http://www.dyndns.com/services/dns/dyndns/ for more details.
If you're using firewall software, or a router with built-in firewall, you must configure it to allow for incoming traffic on the port you are running the Tomcat server (normally port 80 or 8080).

Do I just need to find the IP address that my router uses online and that's it?? and then write that address together with the port and /subsonic in the webbrowser to reach it anywhere??

Sorry for the basic question :oops:
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Postby jigsaw » Thu Mar 06, 2008 11:29 pm

Follow this link from the computer were Subsonic is running to find your IP-address: http://whatismyip.com/

Try accessing http://<your-ip-address>/subsonic:8080 from a remote computer.

If it doesn't work you should try deactivating all firewalls, for debugging only off course ;), and try it again.
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Postby sindre_mehus » Fri Mar 07, 2008 7:37 am

Just a minor typo in the previous post. It should be:

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http://<your-ip-address>:8080/subsonic
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Postby Toubro » Fri Mar 07, 2008 6:08 pm

Thank you for your help, apparently my IP is 80.161.2.185 but I still can't get it to work.

I've tried installing subsonic on 2 different PCs, with two different types of antivirus programs, (as I once had a problem where McAfee blocked some ports), and I've tried changing the port to 1157 as I read in another thread that someone had done, I've turned of the Windows firewall, I've tried using http://80.161.2.185:8080/subsonic, http://80.161.2.185:80/subsonic (as it says port 80 as standard in the subsonic window), http://80.161.2.185:8080/, http://80.161.2.185:80/ and nothing works.

I don't know if it is my router that is the problem then, but I can't find anything about a firewall in it's settings.

Do you have any suggestions as to what it can be??
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Postby jigsaw » Sat Mar 08, 2008 10:15 am

sindre_mehus wrote:Just a minor typo in the previous post. It should be:

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http://<your-ip-address>:8080/subsonic


Dooh..

Toubro wrote:Thank you for your help, apparently my IP is 80.161.2.185 but I still can't get it to work.

I've tried installing subsonic on 2 different PCs, with two different types of antivirus programs, (as I once had a problem where McAfee blocked some ports), and I've tried changing the port to 1157 as I read in another thread that someone had done, I've turned of the Windows firewall, I've tried using http://80.161.2.185:8080/subsonic, http://80.161.2.185:80/subsonic (as it says port 80 as standard in the subsonic window), http://80.161.2.185:8080/, http://80.161.2.185:80/ and nothing works.

I don't know if it is my router that is the problem then, but I can't find anything about a firewall in it's settings.

Do you have any suggestions as to what it can be??


If you have a router in front of the computer running Subsonic you need to forward port 8080 to that computer from your router.

Locate the port-forwarding page in your router web-page and forward port 8080 to your local ip-address.
If you are not sure what your local ip-address is you can find it by clicking Run in the start-menu, write "cmd" and press enter.
Write "ipconfig" and press enter in the black dos-window. You should see your local ip on that screen. Most likely 192.168.x.x. or 10.0.x.x

And it may help to keep the windows firewall disabled while your testing all this to eliminate it as another source of error ;)
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Postby Toubro » Sat Mar 08, 2008 10:23 am

jigsaw wrote:
sindre_mehus wrote:Just a minor typo in the previous post. It should be:

Code: Select all
http://<your-ip-address>:8080/subsonic


Dooh..

Toubro wrote:Thank you for your help, apparently my IP is 80.161.2.185 but I still can't get it to work.

I've tried installing subsonic on 2 different PCs, with two different types of antivirus programs, (as I once had a problem where McAfee blocked some ports), and I've tried changing the port to 1157 as I read in another thread that someone had done, I've turned of the Windows firewall, I've tried using http://80.161.2.185:8080/subsonic, http://80.161.2.185:80/subsonic (as it says port 80 as standard in the subsonic window), http://80.161.2.185:8080/, http://80.161.2.185:80/ and nothing works.

I don't know if it is my router that is the problem then, but I can't find anything about a firewall in it's settings.

Do you have any suggestions as to what it can be??


If you have a router in front of the computer running Subsonic you need to forward port 8080 to that computer from your router.

Locate the port-forwarding page in your router web-page and forward port 8080 to your local ip-address.
If you are not sure what your local ip-address is you can find it by clicking Run in the start-menu, write "cmd" and press enter.
Write "ipconfig" and press enter in the black dos-window. You should see your local ip on that screen. Most likely 192.168.x.x. or 10.0.x.x

And it may help to keep the windows firewall disabled while your testing all this to eliminate it as another source of error ;)

Both port 80 and 8080 should be forwarded to the PCs IP.
I'm not really sure on the 8080 thing, because in the subsonic setup window, it says port 80. Should I change that to 8080 as well??

I really appriciate your help.
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Postby jigsaw » Sat Mar 08, 2008 11:17 am

By default tomcat listens to port 8080, but if you have changed it to listen on port 80 it is sufficient to forward only that port.
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Postby BigDanInTX » Wed Mar 12, 2008 7:19 pm

Hello all! =-]

I'm running this on Win XP. I have installed the SubSonic application and no other app (because according to the Install link, "If you download the Windows installer you do not need to read this." I took that to mean no other applications need to be installed.)

I have forwarded port 80 and 8080 through my router to the computer in question.

I'm having trouble accessing via my web address. I can verify the IP Address using a website that will return it to me. This is the same IP Address that is in my DynDNS application. I know that the DynDNS is routing that address properly because I can access my FTP site using that address.

However, no matter what, I can't get the Subsonic link to work.

Here's what I'm putting in to my Firefox browser:
http://XXXXXX.XXXXXX.net:80/subsonic

(Trying 8080 didn't work either)

Anyone know what could be causing me these problems? Thank you.
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Postby BigDanInTX » Sun Mar 16, 2008 5:37 am

Nevermind, I realized I hadn't poked a hole in my 80 port through the firewall. =-]
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