Page 1 of 1
(connect timeout)

Posted:
Sat Feb 02, 2013 1:23 pm
by burtondogs
Hello -
I read thru everything and tried everything, but cannot connect.
trying to connect to 4040.
canyouseeme cannot see me.
Status: Successfully forwarding port 4040
Status: *********** .subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)
Any help on what I am doing wrong would be greatly appreciated.
Thanks
Jim
Re: (connect timeout)

Posted:
Sat Feb 02, 2013 3:57 pm
by hakko
Re: (connect timeout)

Posted:
Sat Feb 02, 2013 6:00 pm
by burtondogs
Thanks for the reply...
I did go thru those searches & the tutorial.
Firewall on & off
Reset router..
I guess my main question is really is if,
Icanseeyou cant see you.
Port 4040...
Whats the next step at troubleshooting...?
Thanks alot for all your help..
Re: (connect timeout)

Posted:
Sat Feb 02, 2013 6:28 pm
by hakko
Running a VPN? Are any other ports on your computer accessible from the internet? What's your network setup? I guess the next step of troubleshooting is identifying exactly what is between you and the internet, blocking incoming requests. Try finding logs of activity/blocked requests from whatever device you're using. Google searching the model name of the devices you're using to see if other people have had the same issue might also help.
Re: (connect timeout)

Posted:
Sat Feb 02, 2013 9:43 pm
by alphawave7
Have you examined your router's manual to determine how to open the port? Often, it takes a hard boot (unplug) of the router after making such a change.
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 1:15 am
by burtondogs
yup ,
I have Westell 327w,
DSL
Win 7
Mcafee
I went thru opening ports
40 - 40
&
80 - 80
as described on portforward.com
nothing.
I have no prob with other apps like phonetoPC.
Access all the time.
I'll try to unplug for a while.
thanks for all your help.
will keep trying.
edit:
turned off, unplugged
still invisible
dang !
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 1:43 am
by alphawave7
Looks like an odd configuration screen. Try 4040 in all 3 boxes, and hit next, verify it shows 4040, and retry canyouseeme.org. No joy, reboot and try again.
Edit: Also, ensure Subsonic is allowed in McAfee...
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 2:28 am
by burtondogs
which 3 boxes do you mean?
thanks
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 2:31 am
by alphawave7
burtondogs wrote:which 3 boxes do you mean?
thanks
Page 116 on the usermanual here:
http://www.westell.com/docs/support-doc ... _06_ug.pdf
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 2:35 am
by alphawave7
I just zoomed in on the pic, and it appears there is a checkbox on the initial config page for UPNP...give that a try too, after checking the box 'Automatically configure' in Settings-Network in Subsonic..
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 2:48 am
by gurutech
burtondogs wrote:
I went thru opening ports
40 - 40
&
80 - 80
as described on portforward.com
You need to enter 4040 in each of the boxes, not "40".
And in all honesty, I'd see if there was a better DSL modem available if you can't switch to Cable or Fios. Those Westell's have tons of problems.
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 3:48 am
by burtondogs
alright i think i'm in.
I did it like this:
http://www22.verizon.com/support/reside ... 123866.htmI appreciate everybody's help.
Thank You
Re: (connect timeout)

Posted:
Sun Feb 03, 2013 5:47 am
by alphawave7
Yep! That worked! Cheers!