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media folder not found

PostPosted: Sat Feb 02, 2013 10:46 pm
by dangleburt
Like several other users, I find that Subsonic cannot locate my media folder which is on a Drobo NAS. The folder is mapped as Windows drive Z:/ but subsonic can't see it. Subsonice sees all other local drives on the machine. I've tried all the obvious solutions. ANyone have a nonobvious solution?

Re: media folder not found

PostPosted: Sat Feb 02, 2013 11:50 pm
by alphawave7
viewtopic.php?f=6&t=4867

An account permissions issue..see 'Permissions to remote folders' in the link above. Cheers!

Re: media folder not found

PostPosted: Sun Feb 03, 2013 3:51 am
by dangleburt
Thanks...but the word "permissions" doesn't appear anywhere on the page you mentioned, and the key links on that page are dead.

Re: media folder not found

PostPosted: Sun Feb 03, 2013 4:29 am
by BKKKPewsey
If you follow the monroe link then you will find the permissions info.
However SS does not work with mapped drives so you will need to use the unc path name.

:mrgreen:

Re: media folder not found

PostPosted: Sun Feb 03, 2013 5:49 am
by alphawave7
BKKKPewsey wrote:If you follow the monroe link then you will find the permissions info.
However SS does not work with mapped drives so you will need to use the unc path name.

:mrgreen:


Tnx BK...I should save that direct link rather than the thread link... :oops: