my account has disappeared - can't access subsonic

[mattya25]

I've been using subsonic for about 2 months now pretty successfully. However, today when trying to use my iphone app it told me my trial has expired and I should pay for a code. Thing is, I already did pay for a code. I tried to log in and it doesn't recognize my username. I tried to reset my password and it tells me no such user exists. Now, I know I exist and I know I've been using Subsonic, so... huh? Any ideas for how to recover my account from the ether?
Thanks.

[BKKKPewsey]

Are we talking about subsonic or iphone app here

[GJ51]

Subsonic Password Reset

The Subsonic music streaming server currently has not built-in way to recover or reset a lost password. If you locked yourself out, don’t give up just yet. The password reset method described in this article has been tested successfully with Subsonic 4.1 and 4.2.


Solution
Subsonic stores user passwords in encrypted form in the program database, probably using salted BCrypt hashes, although the exact implementation has not been investigated in the context of this article. It is not technically feasible to decrypt these hashes and retrieve the original password strings.

However, current versions of Subsonic export the program settings to a text file each time the server is shut down, and they reimport this text file when it is started back up. This text file also includes the encrypted password hashes, and they can easily be replaced by substituting the corresponding line as follows:

Open the Subsonic control panel and stop the service
Open a Windows Explorer and navigate to C:\subsonic\db
(on Linux this may be under /var/subsonic/db or /usr/bin/subsonic/db)
Open the file subsonic.script in a text editor


http://blog.gerke-preussner.de/2010/12/ ... -streamer/
Near the top of the file, find the following line: INSERT INTO USER VALUES('admin','enc:xxxxxxxxxx',0,0,0,FALSE)
Note that the xxxxxxxxxx value is a hexadecimal string that represents the encrypted hash of the user’s current password.

Replace the line above with the following: INSERT INTO USER VALUES('admin','enc:61646d696e',0,0,0,FALSE)
Note that the value 61646d696e is the hash for the password "admin"

Save the file
Restart the service in the Subsonic control panel.
It is now possible to log on with user name and password admin, which are also the default administrator credentials. Don’t forget to change the password to something else on the Settings screen right after logging on. Obviously, this technique works with any other user account as well.

[mattya25]

Got it, thanks so much.

I also solved the second problem I had, though I don't understand how/why it happened. I'm using iSub on my iphone, and when I try to play a song, I got the message:
"Subsonic API Trial Expired: You can purchase a license for Subsonic by logging in to the web...." The thing is, I DID already donate and get a Subsonic license.
So I re-submitted my licence key and it's working fine again, but why did it forget my license in the first place???

Thanks y'all