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Subsonic won't start

Posted:
Sat Feb 16, 2013 2:14 pm
by ck100
Hi,
I've the latest version of Subsonic installed since it was released. After I did a Windows or Java update, now Subsonic server will not start.
How should I troubleshoot?
I'm running Windows 7 - 64bit desktop.
Thanks!
Joe
Re: Subsonic won't start

Posted:
Sat Feb 16, 2013 4:09 pm
by BKKKPewsey
Make sure you have 32bit java installed as well as 64bit.
Also check the subsonic log in c:\subsonic.

Re: Subsonic won't start

Posted:
Sat Feb 16, 2013 8:11 pm
by ck100
I went to Filehippo and download both versions. One said that it was already installed, the other installed, but still no go after re=booting. The log only contains info from the last time Subsonic was working. I'm assuming subsonic.txt is the log.
-Update - It must be related to Java, I just got the attached message.
Re: Subsonic won't start

Posted:
Mon Feb 18, 2013 9:58 pm
by ck100
What do I need to do here? Both versions of JRE are installed.
Re: Subsonic won't start

Posted:
Tue Feb 19, 2013 3:58 am
by BKKKPewsey
The problem is your Java install so Google is your friend here. However I suggest getting a copy of JavaRa which will remove any old java versions then re-install both versions again.
I would suggest installing the 32bit version (which SS needs) first.

Re: Subsonic won't start

Posted:
Tue Feb 19, 2013 4:41 pm
by ck100
Thanks! I ended up uninstalling both version of Java, then using Ccleaner to remove the registry entries. I rebooted, installed Java 32-bit only and now it works.