Certain Folders / Albums disappeared in Subsonic

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Certain Folders / Albums disappeared in Subsonic

Postby kc293130 » Mon Feb 25, 2013 3:34 pm

Certain folders/albums are not pulling into subsonic; they were pulling in previously, but now have seemingly disappeared. The only change I made to these albums, was they were missing Cover Art in Subsonic, so I clicked change & added the Cover Art within Subsonic & the next time I logged in those albums went missing. Please note the albums are still in the same location on my local hard drive & show up in & are fully accessible from within iTunes. What gives?

Any ideas why this happened? Also any ideas how to fix & prevent this issue from happening again would be greatly appreciated.
kc293130
 
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Re: Certain Folders / Albums disappeared in Subsonic

Postby bushman4 » Mon Feb 25, 2013 3:47 pm

Is there anything in the log file?
Glenn Sullivan
Subsonic 6.1.6 (Unraid Docker)
90 regular Subsonic Users

Library as of 2024-10-28:
4,527 artists
19,996 albums
282,151 songs
10201.40 GB
41,583 hours
User avatar
bushman4
 
Posts: 875
Joined: Thu Dec 02, 2010 1:47 pm
Location: Massachusetts, USA

Re: Certain Folders / Albums disappeared in Subsonic

Postby kc293130 » Mon Feb 25, 2013 3:58 pm

Where can I find the log file?
kc293130
 
Posts: 5
Joined: Mon Feb 25, 2013 3:19 pm

Re: Certain Folders / Albums disappeared in Subsonic

Postby bushman4 » Mon Feb 25, 2013 4:03 pm

It is called subsonic.log. I can't really tell you where to find it if I don't know what operating system you are running, or which distribution of Subsonic.

Glenn
Glenn Sullivan
Subsonic 6.1.6 (Unraid Docker)
90 regular Subsonic Users

Library as of 2024-10-28:
4,527 artists
19,996 albums
282,151 songs
10201.40 GB
41,583 hours
User avatar
bushman4
 
Posts: 875
Joined: Thu Dec 02, 2010 1:47 pm
Location: Massachusetts, USA

Re: Certain Folders / Albums disappeared in Subsonic

Postby kc293130 » Mon Feb 25, 2013 4:07 pm

I'm running Windows XP & using isub.
kc293130
 
Posts: 5
Joined: Mon Feb 25, 2013 3:19 pm

Re: Certain Folders / Albums disappeared in Subsonic

Postby bushman4 » Mon Feb 25, 2013 4:09 pm

Then the log file would be in c:\subsonic, unless you changed subsonic's data directory.

Do the "missing" folder show up in the web interface of Subsonic?

Glenn
Glenn Sullivan
Subsonic 6.1.6 (Unraid Docker)
90 regular Subsonic Users

Library as of 2024-10-28:
4,527 artists
19,996 albums
282,151 songs
10201.40 GB
41,583 hours
User avatar
bushman4
 
Posts: 875
Joined: Thu Dec 02, 2010 1:47 pm
Location: Massachusetts, USA

Re: Certain Folders / Albums disappeared in Subsonic

Postby kc293130 » Mon Feb 25, 2013 4:45 pm

The missing folders do not show up in the Subsonic web interface (& also do not show up in the iSub app).

I will check the log file after I get home from work tonight.
kc293130
 
Posts: 5
Joined: Mon Feb 25, 2013 3:19 pm

Re: Certain Folders / Albums disappeared in Subsonic

Postby kc293130 » Tue Feb 26, 2013 5:13 am

I found the Subsonic log file... I don't see anything unusual. Let me know if there is anything in particular that I should be looking for to help ID the problem.

Thanks for your help.
kc293130
 
Posts: 5
Joined: Mon Feb 25, 2013 3:19 pm


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