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No license key associated with email

PostPosted: Sun Apr 07, 2013 5:26 am
by piromofo
I donated and received my license key but after the thrity days it quit working. All the ports are properly forwarded. I have looked at all the similar issues in the wiki and tried everything to get it working. So i went to have it send me a license key to see what happened there cause it was saying invalid license key in the log. I get the following message:

Sorry, no license key is associated to myemail.com . Did you use a different email address when creating the payment on PayPal?

Wich I did not. Could you fix this please. I have receipts and the original email sent by subsonic.

Re: No license key associated with email

PostPosted: Sun Apr 07, 2013 5:34 am
by gurutech
Can't seem to find it now, but I believe the licensing is no longer a "lifetime" license, meaning you need to repurchase a new license every "x" days. From what I can remember, there were three levels - 1 month, 6 months, and 1 year, each costing a little more than the previous level.

Someone else may be able to give a better answer, but that would be the first thing I would look for, is to ensure you got a longer term license, or a lifetime one if those are still being given out.

Re: No license key associated with email

PostPosted: Sun Apr 07, 2013 5:40 am
by daneren2005
I'm pretty sure that isn't going into affect until 4.8 and Sindre hasn't said how he will deal with past donations yet. If you have the receipt try sending that to him...

Sent from my HTC One X using Tapatalk 2

Re: No license key associated with email

PostPosted: Sun Apr 07, 2013 7:28 am
by hakko