new tracks not showing up in scanned folders

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new tracks not showing up in scanned folders

Postby jmatchan » Tue Nov 26, 2013 11:08 pm

<-------------------------Subsonic Help Request---------------------->
Problem Description: We've set up a series of folders organized by performance season with subfolders for each date. After each night, recordings are uploaded to the server and placed in the folder for that night's performance and subsonic is set to scan folders each night at 2am. No new tracks are showing up since 2013-10-20. Tracks in other subfolders before 10/20 show up correctly.

Troubleshooting Steps: We've double-checked that all the scanned folders are still listed and enabled in the Media Folders tab of the Settings. We've clicked on "Clean up database" and "Scan media folders now". We've also tried stopping and starting the subsonic applet from the server and then rescanning folders.

Playback Application and version: using the standard web interface (tried both IE10 and Chrome)

Subsonic Version: License Subsonic Premium (expires May 28, 2014)
Version 4.8 (build 3434) – April 17, 2013

Server Version: Server jetty-6.1.x, java 1.7.0_10

Hardware Platform: Windows Server 2008 R2 (43.9 MB / 93.0 MB)

Java Memory Limit: 150MB

Problem Filename: n/a

Output from ffmpeg -i: n/a

Last ten log file lines:
Code: Select all
[11/26/13 2:39:30 PM PST] INFO MediaScannerService Starting to scan media library.
[11/26/13 2:39:31 PM PST] INFO MediaScannerService Scanned media library with 250 entries.
[11/26/13 2:39:31 PM PST] INFO MediaScannerService Scanned media library with 500 entries.
[11/26/13 2:39:31 PM PST] INFO MediaScannerService Scanned media library with 750 entries.
[11/26/13 2:39:31 PM PST] INFO MediaScannerService Scanned media library with 1000 entries.
[11/26/13 2:39:32 PM PST] INFO MediaScannerService Scanned media library with 1250 entries.
[11/26/13 2:39:32 PM PST] INFO MediaScannerService Scanned media library with 1500 entries.
[11/26/13 2:39:32 PM PST] INFO MediaScannerService Scanned media library with 1750 entries.
[11/26/13 2:39:32 PM PST] INFO MediaScannerService Scanned media library with 2000 entries.
[11/26/13 2:39:32 PM PST] INFO MediaScannerService Scanned media library with 2250 entries.
[11/26/13 2:39:32 PM PST] INFO MediaScannerService Scanned media library with 2500 entries.
[11/26/13 2:39:33 PM PST] INFO MediaScannerService Scanned media library with 2709 entries.
[11/26/13 2:39:33 PM PST] INFO MediaScannerService Marking non-present files.
[11/26/13 2:39:33 PM PST] INFO MediaScannerService Marking non-present artists.
[11/26/13 2:39:33 PM PST] INFO MediaScannerService Marking non-present albums.
[11/26/13 2:39:33 PM PST] INFO MediaScannerService Completed media library scan.
[11/26/13 2:39:33 PM PST] INFO PlaylistService Starting playlist import.
[11/26/13 2:39:33 PM PST] INFO PlaylistService Completed playlist import.
[11/26/13 2:39:33 PM PST] INFO PlaylistService Starting playlist statistics update.
[11/26/13 2:39:33 PM PST] INFO PlaylistService Completed playlist statistics update.
[11/26/13 2:44:57 PM PST] INFO NetworkService Successfully forwarding port 4040.


<-------------------------Subsonic Help Request---------------------->
jmatchan
 
Posts: 1
Joined: Tue Nov 26, 2013 10:33 pm

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