MediaScannerService Failed to scan media library

[ksdiegel]

<-------------------------Subsonic Help Request---------------------->
Problem Description: I tried scanning my server because the stats were not showing correctly...it would scan a few (10 or 12) then stop. I soon was presented with garbage and no access at all to my index
Troubleshooting Steps: reboot server
Playback Application and version: subsonic
Subsonic Version: 4.9.beta3 (build 3772) – December 15, 2013
Server Version: jetty-6.1.x, java 1.7.0_10, Windows Server 2008 R2 (67.7 MB / 145.0 MB)
Hardware Platform: Windows Server 2008 R2
Java Memory Limit: Used 33 of 145 MB ????
Problem Filename:
Output from ffmpeg -i:
Last ten log file lines:
[1/12/14 5:16:25 PM EST] INFO MediaScannerService Starting to scan media library.
[1/12/14 5:16:26 PM EST] ERROR MediaScannerService Failed to scan media library.
[1/12/14 5:16:27 PM EST] INFO PlaylistService Starting playlist import.
[1/12/14 5:16:27 PM EST] INFO PlaylistService Completed playlist import.
[1/12/14 5:16:27 PM EST] INFO PlaylistService Starting playlist statistics update.
[1/12/14 5:16:27 PM EST] INFO PlaylistService Completed playlist statistics update.
[1/12/14 5:18:06 PM EST] INFO PodcastService Starting scheduled Podcast refresh.
[1/12/14 5:18:06 PM EST] INFO PodcastService Completed scheduled Podcast refresh.
[1/12/14 5:18:06 PM EST] WARN PodcastService Failed to get/parse RSS file for Podcast channel http://www.zencast.org


<-------------------------Subsonic Help Request---------------------->

[ksdiegel]

Hmmm. I still get the Index for Admin and can play music...but all other users get the error described above and get no access to music.