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Premium license needs to be re-entered every few days

PostPosted: Mon Mar 17, 2014 4:50 pm
by wouterr5
Ever since I've been using subsonic (>1 year) there's this issue every few days that I can't access subsonic from my phone because my server apparently doesn't have a premium license. Then when I log into localhost:4040, Subsonic confirms that I need to upgrade to premium.
But I do have a license entered and a lot of the time it works (via the .subsonic.org url even), it's just that somehow it gets rejected by the subsonic overlords and then I have to re-enter it and have it verified, at least that's what I get from here:

Code: Select all
[3/17/14 9:13:25 AM CET]   INFO   UPnPService   Enabling UPnP/DLNA media server
[3/17/14 9:13:25 AM CET]   INFO   UPnPService   Starting UPnP service - Done!
[3/17/14 9:13:26 AM CET]   WARN   SettingsService   License key is not valid.
[3/17/14 9:13:26 AM CET]   WARN   SettingsService   Failed to validate license.
[3/17/14 9:13:35 AM CET]   INFO   NetworkService   Successfully forwarding port 4040.
[3/17/14 9:18:25 AM CET]   INFO   PodcastService   Starting scheduled Podcast refresh.


Reinstalling Subsonic doesn't work, reinstalling Java also doesn't seem to work. What could be going on here?

Subsonic Version: 4.9.beta4 (build 3810) – January 4, 2014, issue was there with previous versions as well
Server Version: jetty-6.1.x, java 1.7.0_51, Windows 7 (63.9 MB / 131.2 MB)
Hardware Platform: windows 7 x64
Java Memory Limit: 150

Re: Premium license needs to be re-entered every few days

PostPosted: Mon Mar 24, 2014 11:05 pm
by wouterr5
Is bumping allowed? couldn't find it anywhere, but here it goes.

Re: Premium license needs to be re-entered every few days

PostPosted: Mon Mar 24, 2014 11:20 pm
by alphawave7
Need to email SIndre:
sindre@activeobjects.no

Re: Premium license needs to be re-entered every few days

PostPosted: Sun Apr 06, 2014 5:19 pm
by wouterr5
Fixed! K9 web protection was the cause of the issue, after adding subsonic.org to the whitelist, it's been working perfectly.