Subsonic Forum

Problem Description: Recently upgraded to 5.0 and scanning media no longer recognises new songs. It finds the folder (ie. album title), however the album is empty. The missing songs can be played by any other media player. All other functionality appears fine.
Troubleshooting Steps: Re-installed and tried on two different Linux OS's. Purchased multiple new songs and all had the same problem
Playback Application and version: Standard Subsonic Web Interface
Subsonic Version: 5.0 (build 4100) – September 21, 2014
Server Version: jetty-6.1.x, java 1.6.0_32, Linux (105.9 MB / 134.2 MB)
Hardware Platform: Linux - Ubuntu 14.04 (Elementary and LxQt)
Java Memory Limit: 150mb
Problem Filename: Multiple
Output from ffmpeg -i: Not sure what this is, however I don't transcode and it doesn't seem to be installed.
Last ten log file lines: (not that I think it will help much...)

Code: Select all

[2014-10-05 20:05:27,369] INFO MediaScannerService - Starting to scan media library.
[2014-10-05 20:05:27,790] INFO MediaScannerService - Scanned media library with 250 entries.
[2014-10-05 20:05:27,925] INFO MediaScannerService - Scanned media library with 500 entries.
[2014-10-05 20:05:28,080] INFO MediaScannerService - Scanned media library with 750 entries.
[2014-10-05 20:05:28,428] INFO MediaScannerService - Scanned media library with 1000 entries.
[2014-10-05 20:05:28,703] INFO MediaScannerService - Scanned media library with 1250 entries.
[2014-10-05 20:05:28,943] INFO MediaScannerService - Scanned media library with 1500 entries.
[2014-10-05 20:05:29,258] INFO MediaScannerService - Scanned media library with 1750 entries.
[2014-10-05 20:05:29,549] INFO MediaScannerService - Scanned media library with 2000 entries.
[2014-10-05 20:05:29,901] INFO MediaScannerService - Scanned media library with 2250 entries.
[2014-10-05 20:05:30,162] INFO MediaScannerService - Scanned media library with 2500 entries.
[2014-10-05 20:05:30,442] INFO MediaScannerService - Scanned media library with 2750 entries.
[2014-10-05 20:05:30,709] INFO MediaScannerService - Scanned media library with 3000 entries.
[2014-10-05 20:05:30,895] INFO MediaScannerService - Scanned media library with 3250 entries.
[2014-10-05 20:05:31,227] INFO MediaScannerService - Scanned media library with 3500 entries.
[2014-10-05 20:05:31,471] INFO MediaScannerService - Scanned media library with 3750 entries.
[2014-10-05 20:05:31,719] INFO MediaScannerService - Scanned media library with 4000 entries.
[2014-10-05 20:05:32,061] INFO MediaScannerService - Scanned media library with 4250 entries.
[2014-10-05 20:05:32,398] INFO MediaScannerService - Scanned media library with 4500 entries.
[2014-10-05 20:05:32,752] INFO MediaScannerService - Scanned media library with 4750 entries.
[2014-10-05 20:05:33,009] INFO MediaScannerService - Scanned media library with 5000 entries.
[2014-10-05 20:05:33,268] INFO MediaScannerService - Scanned media library with 5250 entries.
[2014-10-05 20:05:33,508] INFO MediaScannerService - Scanned media library with 5500 entries.
[2014-10-05 20:05:33,770] INFO MediaScannerService - Scanned media library with 5750 entries.
[2014-10-05 20:05:34,088] INFO MediaScannerService - Scanned media library with 6000 entries.
[2014-10-05 20:05:34,432] INFO MediaScannerService - Scanned media library with 6250 entries.
[2014-10-05 20:05:34,695] INFO MediaScannerService - Scanned media library with 6500 entries.
[2014-10-05 20:05:34,915] INFO MediaScannerService - Scanned media library with 6750 entries.
[2014-10-05 20:05:35,155] INFO MediaScannerService - Scanned media library with 7000 entries.
[2014-10-05 20:05:35,795] INFO MediaScannerService - Marking non-present files.
[2014-10-05 20:05:35,801] INFO MediaScannerService - Marking non-present artists.
[2014-10-05 20:05:35,801] INFO MediaScannerService - Marking non-present albums.
[2014-10-05 20:05:35,807] INFO MediaScannerService - Completed media library scan.
[2014-10-05 20:05:35,935] INFO PlaylistService - Starting playlist import.
[2014-10-05 20:05:35,935] INFO PlaylistService - Completed playlist import.
[2014-10-05 20:05:35,935] INFO PlaylistService - Starting playlist statistics update.
[2014-10-05 20:05:36,587] INFO PlaylistService - Completed playlist statistics update.


Anyone else have a similar problem?

Thanks.

Yes, I am having a very similar problem. I've been using Subsonic for a couple of years now, and as of version 5, the library updating system has somehow gotten skewed. it takes video files fine, but not audio files. I've managed to upload my massive movie/TV show collection just fine, but when it comes to my massive music collection, it recognizes their existence (as data), but won't show them in the library, at all. If someone in the Subsonic development department could please look into this, it would be greatly appreciated, as I consider this a HUGE bug.

Updated today from previous beta. A bunch of updating happened post upgrade but now it's stalled...

Wasn't sure what was going on but i reverted back to 5.0 and it was still problematic ( i don't think the db cleaned), then i nuked the install and went back to 4.93 and everything scanned and resolved nicely.

So for other reasons I did a fresh install of xubuntu 14.04. I installed 4.9 and found I had the same issue with the same new tracks not appearing. Which is odd as it worked fine 2 weeks ago. I deleted the tracks, updated the library then copied them back and again updated the library. To my delight they appeared. The only change is the that the album listing there was a little '2014' next to it that none of the working albums had.

I have no idea why it's working now, but glad that it is. I'm leaving it at 4.9, because I'm too scared of breaking it again...