Subsonic Forum

Whenever I reboot windows, the system tray icon stays red, but I can still browse to the server. Version info and logs below.



[2014-10-05 13:00:59,614] INFO DaoHelper - Checking database schema.
[2014-10-05 13:01:00,035] INFO DaoHelper - Done checking database schema.
[2014-10-05 13:01:00,202] INFO VersionService - Resolved local Subsonic version to: 5.0
[2014-10-05 13:01:00,267] INFO PlayerDao - Deleted 2 player(s) that haven't been used after Wed Aug 06 13:01:00 EDT 2014
[2014-10-05 13:01:00,324] INFO MediaScannerService - Automatic media library scanning scheduled to run every 1 day(s), starting at Mon Oct 06 03:00:00 EDT 2014
[2014-10-05 13:01:00,379] INFO UPnPService - Starting UPnP service...
[2014-10-05 13:01:00,494] INFO PodcastService - Automatic Podcast update scheduled to run every 24 hour(s), starting at Sun Oct 05 13:06:00 EDT 2014
[2014-10-05 13:01:00,637] INFO UPnPService - Enabling UPnP/DLNA media server
[2014-10-05 13:01:00,637] INFO UPnPService - Starting UPnP service - Done!
[2014-10-05 13:01:02,679] WARN NetworkService - Failed to register web address.
java.net.UnknownHostException: subsonic.org
at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
at java.net.InetAddress$1.lookupAllHostAddr(Unknown Source)
at java.net.InetAddress.getAddressesFromNameService(Unknown Source)
at java.net.InetAddress.getAllByName0(Unknown Source)
at java.net.InetAddress.getAllByName(Unknown Source)
at java.net.InetAddress.getAllByName(Unknown Source)
at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.resolveHostname(DefaultClientConnectionOperator.java:278)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:162)
at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)
at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:644)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:805)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:784)
at net.sourceforge.subsonic.service.NetworkService$URLRedirectionTask.execute(NetworkService.java:245)
at net.sourceforge.subsonic.service.NetworkService$Task.run(NetworkService.java:306)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.runAndReset(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

[2014-10-05 13:01:02,679] WARN SettingsService - Failed to validate license.
java.net.UnknownHostException: subsonic.org
at java.net.InetAddress.getAllByName0(Unknown Source)
at java.net.InetAddress.getAllByName(Unknown Source)
at java.net.InetAddress.getAllByName(Unknown Source)
at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:45)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.resolveHostname(DefaultClientConnectionOperator.java:278)
at org.apache.http.impl.conn.DefaultClientConnectionOperator.openConnection(DefaultClientConnectionOperator.java:162)
at org.apache.http.impl.conn.ManagedClientConnectionImpl.open(ManagedClientConnectionImpl.java:294)
at org.apache.http.impl.client.DefaultRequestDirector.tryConnect(DefaultRequestDirector.java:644)
at org.apache.http.impl.client.DefaultRequestDirector.execute(DefaultRequestDirector.java:479)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:906)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1138)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1076)
at org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:1050)
at net.sourceforge.subsonic.service.SettingsService.validateLicense(SettingsService.java:1282)
at net.sourceforge.subsonic.service.SettingsService.access$000(SettingsService.java:70)
at net.sourceforge.subsonic.service.SettingsService$1.run(SettingsService.java:1305)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.runAndReset(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(Unknown Source)
at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

[2014-10-05 13:01:41,106] INFO PlayerDao - Created player 1.
[2014-10-05 13:01:41,241] INFO VersionService - Resolved latest Subsonic final version to: 5.0
[2014-10-05 13:01:41,241] INFO VersionService - Resolved latest Subsonic beta version to: 5.0.beta2
[2014-10-05 13:03:18,459] INFO NetworkService - Deleted port mapping for port 4040
[2014-10-05 13:03:45,195] INFO PlayerDao - Created player 2.
[2014-10-05 13:03:57,901] INFO PlayerDao - Created player 3.

I suspect you're past your testing period, and it's asking for a license.

I've purchased a license on March 14, 2014. You'll see that "Subsonic Premium" is visible on my screenshot. Subsonic was working perfectly on Windows 8.1, I downgraded to Windows 7 and am now having issues with the same license key.

License was purchased with email; whitethom[at]gmail.com.

Oddly, the control panel looks like this...



It claims Subsonic is running, but no other info is displayed. I've tried doing a fresh install after uninstalling and deleting the "subsonic" folder on my C drive, same problem. I've manually forwarded port 4040. I can access the server via localhost:4040 and stream music fine, but why does the control panel display false information and the system tray icon stay red?

From the server machine, do a tracert to subsonic.org.

Tracing route to subsonic.org [66.49.215.227]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 15 ms 21 ms 10 ms 7.11.162.209
3 96 ms 11 ms 11 ms 66.185.91.141
4 12 ms 11 ms 11 ms 64.71.241.97
5 11 ms 11 ms 11 ms 209.148.224.242
6 12 ms 13 ms 11 ms gw-canaca.torontointernetxchange.net [206.108.34.121]
7 15 ms 15 ms 15 ms 66.49.255.19
8 84 ms 17 ms 15 ms 66.49.255.5
9 18 ms 15 ms 15 ms subsonic.canaca.com [66.49.215.227]

Trace complete.

Stumped. The first log only shows WARNS on comm'ing with subsonic.org, but trace shows fast and close. I would try another log and post, but I'm afraid if no others pitch in, it may be a task for Sindre to resolve.

I'm assuming the obvious here...you did stop and then restart the service from the Subsonic Control Panel? Did any dialogue appear in the other fields?
Since this is Win7, did you check Task Manager / Services and make sure Subsonic is Running?
I'm running mine on Win 8.1 Pro, Subsonic Premium 5.0, I also have a Details option (don't remember if that was on Win7 or not), but I show 3 Subsonic entries running... 2 Subsonic services (one about 270mb and one about 500kb) and Subsonic Agent Elevated (about 28mb)

other than memory usage, does this match up to you?