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Lost Playback and Settings in Web Interface **RESOLVED**

PostPosted: Tue May 12, 2015 8:19 pm
by Aximilli
I've recently upgraded to the latest Subonic, 5.2.1 (build 4428) – March 4, 2015. It's running on a Debian 7 server and has had no issues for quite some time.

Today I went into the web interface (I'd been using the mobile app while away on a trip), and found that there is no longer a play button when I look at a list of songs in an album. There is only the hover play button on the album art. This may just be a new interface design (which I dislike), but that's not the only issue.

When I hit play, I get my browser notification (I've tried Chrome and Firefox), but nothing plays. The progress indicator flashes at the beginning of the player bar, but that's it.

Intrigued about this issue, I wanted to look in my settings page. Lo and behold, there is no longer a settings icon! Below is an image showing this, as well as the other stats of the server:

subsonic-broken.png


Next I went to test on mobile. For me this means the Android App. Yesterday when I pinned music before a plane ride it was working fine. Now it will play cached music, but anything from the server hangs at 0B. So the music won't load, but the data connection isn't the issue; My subsonic logs show that the scrobbler service is notified of the cached music I play:

Code: Select all
[2015-05-12 16:09:37,867] INFO AudioScrobblerService - Successfully registered now playing for song 'All I Really Want' for user alexfornuto at Last.fm: Tue May 12 16:09:37 EDT 2015


I've verified that the music is still where it should be in the file system.

The only other information in subsonic.log that looks the least bit suspicious is this:

Code: Select all
[2015-05-12 15:58:24,766] INFO UPnPService - Starting UPnP service...
[2015-05-12 15:58:24,901] INFO UPnPService - Disabling UPnP/DLNA media server
[2015-05-12 15:58:24,901] INFO UPnPService - Starting UPnP service - Done!
[2015-05-12 15:58:25,022] INFO PodcastService - Automatic Podcast update scheduled to run every 24 hour(s), starting at Tue May 12 16:03:25 EDT 2015
[2015-05-12 15:58:34,996] WARN NetworkService - No UPnP router found.


Any help will be appreciated, and any additional info needed will be provided.


EDIT: I just noticed that I also no longer have the link to change album art.


UPDATE: So it turns out my cloud server had undergone emergency maintenance and had halted power. It must be because of this that Subsonic lost all rights on my user. I restored from a backup of my root disk image, and now I'm back up and running.

Re: Lost Playback and Settings in Web Interface

PostPosted: Tue May 12, 2015 8:43 pm
by Aximilli
Update: Another user on my server is able to play music with no issues, but when I sign in on their machine I have the same issue. Apparently my user, the only admin, has lost privileges. How do I fix this?

Re: Lost Playback and Settings in Web Interface **RESOLVED**

PostPosted: Tue May 12, 2015 9:27 pm
by mitrailer
Go to Setting -> Users, select "admin" user and mark all the check boxs

Re: Lost Playback and Settings in Web Interface **RESOLVED**

PostPosted: Thu May 14, 2015 3:19 pm
by Aximilli
mitrailer wrote:Go to Setting -> Users, select "admin" user and mark all the check boxs


Intrigued about this issue, I wanted to look in my settings page. Lo and behold, there is no longer a settings icon!


....

Re: Lost Playback and Settings in Web Interface **RESOLVED**

PostPosted: Thu May 14, 2015 7:32 pm
by mitrailer
Take a look to this response, maybe this will solve your problem

http://forum.subsonic.org/forum/viewtopic.php?f=2&t=15622&p=67620&hilit=admin+privileges#p67625