Router suddenly not found, Subsonic inaccassible

[innerspaceboy]

Problem Description: My media server has always run Subsonic, but recently I began accessing the server from an HP Thin Client. I soon discovered that I could no longer access Subsonic via the app on my Android phone or my tablet.

Troubleshooting Steps:

1. Stopped and restarted the Subsonic process on my Ubuntu 14.04 server.
2. Rebooted the server.
3. Rebooted the router.
4. Checked the SETTINGS menu of Subsonic -

Automatically configure router is checked but the following error appears below it.

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"Status: No router found."

And below my easy to remember address it says

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"Status: Could not connect to innerspaceboy.subsonic.org. (ConnectTimeoutException)"

5. Checked the .log:

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[10/28/15 3:01:40 AM EDT]   INFO   MediaScannerService   Scanned media library with 115642 entries.
[10/28/15 3:01:40 AM EDT]   INFO   MediaScannerService   Marking non-present files.
[10/28/15 3:01:43 AM EDT]   INFO   MediaScannerService   Marking non-present artists.
[10/28/15 3:01:43 AM EDT]   INFO   MediaScannerService   Marking non-present albums.
[10/28/15 3:01:43 AM EDT]   INFO   MediaScannerService   Completed media library scan.
[10/28/15 3:01:45 AM EDT]   INFO   PlaylistService   Starting playlist import.
[10/28/15 3:01:45 AM EDT]   INFO   PlaylistService   Completed playlist import.
[10/28/15 6:39:36 PM EDT]   WARN   NetworkService   No UPnP router found.
[10/28/15 6:39:45 PM EDT]   WARN   NetworkService   No UPnP router found.
[10/28/15 6:52:16 PM EDT]   INFO   PlayerDao   Created player 4.
[10/28/15 7:01:21 PM EDT]   WARN   NetworkService   No UPnP router found.

6. Logged into my router and checked Firewall Settings:

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MEDIUM
Inbound Policy: Reject.
Remote Administration settings will override the security inbound policy.
Outbound Policy: Accept.

7. Checked and updated forwarding of port 4040 to match my server's address.

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TCP 4040 -> 4040   All Broadband Devices   Active

8. Verified that Canyouseeme cannot on 4040.

Playback Application and version: Subsonic v4.4
Subsonic Version: 4.4
Server Version: 5.2.1 (build 4428) – March 4, 2015
Hardware Platform: Ubuntu 14.04
Java Memory Limit: Not sure, sorry (no taskbar agent)
Problem Filename: [all]
Output from ffmpeg -i: (If you open a command prompt and type 'ffmpeg -i <filename>' what is the output?

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ffmpeg: command not found

Last ten log file lines: (see above)

Thanks in advance to anyone who can help!

[innerspaceboy]

Checking in a week later but no responses. Is there any further info I can provide which would more quickly lead to a resolution?

Let me know and I'll have the info posted immediately.

Thanks again. Hoping to hear a reply soon.

[alphawave7]

Canyouseeme.org needs to 'pass' your opened port test, or the router is simply NOT forwarding it properly. Reboot router after opening port 4040 on the STATIC IP of your server.