Shared media no longer working

[acervo]

Yea, this is a major bummer. I loved creating playlists of new music and being able to share them with my friends. Hopefully this gets fixed ASAP!

[wezman2k]

Well, at least it's not just me.

[rvsharpe]

Does anyone know if this issues has been resolved as of yet? I was looking forward to sharing some vintage family vids but this issue is preventing me from doing do. Tried renaming file, relocating, scanning....

Same result as the others and no error or info in the log except the share was created. I'm running version 6.

Oh well.

[freifuss]

Hi,
I would also be interested if this issue is addressed?
The share function is really nice and I miss it somehow!

greetings
g

[wezman2k]

2 years later, any sign of this issue being resolved?

[toolman]

Running Subsonic 6.1.3 and shared media is broken. Same results as everyone else already posted.

[acroyear]

Yet I and probably many others haven't had any issues at all.

Can someone try to play the shared content with the console window on and see what the failure actually is? Maybe there's a firewall issue, a forwarding issue from the sitename.subsonic.org host, a port that didn't get transfered with that? (or someone PM me a link to shared content that doesn't work and I can try to diagnose).

[toolman]

Did some further investigation on the matter.
Seems to me that if you use another port than the default 4040-port things get messed up.
Got 2 Subsonic servers running now.
Nr.1 is on port 8080. Nr2 is running on port 4040.
All shared media configured on server 1 gives the dreaded " content not available"
All shared media on Server 2 play without any problem on Chrome and even Internet Exploder.
For your information: Both subsonic servers use the same mediafolders. So it's not a problem of privileges or permissions on the folders.

[acroyear]

I just tried it out with some links someone sent me in a PM and saw the following:

Nope, that is in the server layer after all. I was hoping that the list of data was loaded via JSON or something the way the API loads content for apps, but looking at the source between the two, the playlist info is directly in the base file (or not).

Success site:

Code: Select all

metadata[0] = {coverArt: "/coverArt.view?id=72&auth=[ommitted]&size=600", isVideo: false};
playlist[0] = {
                sources: [{ src: "/stream?id=72&auth=[ommitted]&player=15",
                            type: "audio/mpeg",

etc...
Fail site:

Code: Select all

<h1>Sorry, the content is not available.</h1>

I have 6.1.3 on a test server @ home but it isn't exposed to the outside so I can't see it from work. I'll try it tonight and see what happens. But yeah, it is definitely coming from the server that it is not assembling the shared content page correctly, and isn't likely due to forwarding or networking.

[toolman]

I wonder if any of the people that were complaining about this also use another port than 4040 for their Subsonic server.
Anyone????

[acroyear]

bingo.

When i tested mine, it was my 4040 server. I also have a 4080. It is 4040 internally but 4080 to the outside world (my router/firewall handles it).

And sure enough, my <servername>.subsonic.org/share/aaaaa got redirected internally to 192.168.1.8:4080/share/aaaaa but on my cell phone still in the outside world, it became my public IP address :4040 which of course meant it couldn't find the share 'aaaaa' because that was the wrong box.

And this is 6.1beta2.

[acroyear]

so a workaround is to give your outside address, especially useful if you have, say, something like DynDNS so you have a public hostname. give your friends the my.domain.com:4080/share/aaaaa address and avoid x.subsonic.org and it should work fine. If you don't have dyndns and just want to give the IP address, you can go to google and enter "what's my ip address" to get it, but keep in mind it will change every few days or weeks, depending on your ISP and when your cable modem or fios box reboots.

(assuming you have a typical home network - if you have a dedicated business IP you're hosting from, that should be constant)

[subsonicspenis]

I can't believe this post is 3 years old and this still hasn't been resolved. Seriously unbelievable is that the way things go around here with this application? I haven't used this forum for anything else but this is alarming.

I have tried everything to get sharing to work. It used to work, but stopped at some point. I have version 6.1.3 and downgraded to 5.3 and then 5.2, and still doesn't work. I am a paid user and this is one of the features that was really important to me. Everything that it does has been described in this thread. You get a blank video player with a play button that does nothing and a message that says "Content is not available, Streaming by Subsonic". This is what my log says after I delete all the shares and add one new share, and then try to click it.

Code: Select all

[8/19/18 11:42:05 AM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 11:44:51 AM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 6:51:17 PM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 6:51:17 PM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 6:51:17 PM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 6:51:17 PM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 6:51:18 PM CDT]    WARN   UserDao   Unknown role: '12'
[8/19/18 6:51:22 PM CDT]    WARN   UserDao   Unknown role: '12'

I've tried to access it from different browsers on my server computer, I'm tried to access it from another device within my LAN. I've tried to access it from a device outside of my LAN, I've tried to access it from mobile and desktop, Linux and Windows, PC and MAC.

I also have a dedicated .com URL so I use a "my.domain.com:4080/share/abcde" share URL. Doesn't work.

I tried the "<servername>.subsonic.org/share/abcde" method to access the share as well. Yep - doesn't work.

I tried accessing using localhost on the server computer, and also using my WAN IP address on many different devices. Yeah that's gonna be a nope on this one too.
It doesn't matter. Just doesn't work.

Like what someone else said, it doesn't matter what you put in "my.domain.com:4080/share/NOPE" where I have the share name here, it doesn't work. You can just put anything as the share name, including the share name itself, doesn't work.

Does it work for anybody at all? Anyone there?

[G8DHE]

It works OK for me, either internally or externally, does this work for you ? http://subsonic.g8dhe.net/share/yAxjE

[audiosteve]

No. Clicking on http://subsonic.g8dhe.net/share/yAxjE replys: Sorry, this content is not available.