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Only 1 / one music file is showing up for each album

PostPosted: Tue Jan 24, 2017 5:45 pm
by amchoi
Hello, I'm new to subsonic and looking forward to a long and mutually helpful experience here.
I'm a network engineer so hopefully I can help in that subject are in the future.

Music files are playing fine when Subsonic can see them but albums that DO show files are only showing 1 file.
This is a full reinstall. The first install was operating correctly and seeing all files (i believe) but the location of the media files were in /var/tmp

<-------------------------Subsonic Help Request---------------------->
Problem Description: Only 1 music file is showing up for each album
Full Subsonic Media Content size: 70,902 items, totalling 613.2 GB (looking to double this in next data transfer)
Full Subsonic Content location: /home/user/Music/subsonic/music
Troubleshooting Steps 1: I changed the memory usage from 150 to 512 for subsonic in ubuntu
Troubleshooting Steps 2: Subsonic was updated to run under username rather than root. Media content is in user home dir.
Playback Application and version: Firefox 50.1.0 (localhost:4040)
Subsonic Version: Version 6.0 (build a7857c) – April 30, 2016
Server Version: Server jetty-6.1.x, java 1.8.0_111, Linux (129.0 MB / 241.0 MB)
Hardware Platform: OS: ubuntu 16.10
Hardware Platform: Device: Lenovo Think Center M58
Hardware Platform: Memory: 7.3 GiB
Hardware Platform: Processor: Intel Core 2 Duo CPU E8400@3.00GHz x 2
Hardware Platform: OS type 64-bit
Java Memory Limit: Default/Unknown and possibly the issue. Not sure on how to change or what to change it to.
Problem Filename: No particular file issues
Output from ffmpeg -i: The files I can see play just fine
Last ten log file lines:
[1/24/17 11:20:34 AM EST] INFO HsqlDaoHelper Checking database schema.
[1/24/17 11:20:35 AM EST] INFO HsqlDaoHelper Done checking database schema.
[1/24/17 11:20:35 AM EST] INFO SettingsService Java: 1.8.0_111, OS: Linux
[1/24/17 11:20:35 AM EST] INFO MediaScannerService Automatic media library scanning scheduled to run every 1 day(s), starting at Wed Jan 25 03:00:00 EST 2017
[1/24/17 11:20:35 AM EST] INFO UPnPService Starting UPnP service...
[1/24/17 11:20:35 AM EST] INFO PodcastService Automatic Podcast update scheduled to run every 24 hour(s), starting at Tue Jan 24 11:25:35 EST 2017
[1/24/17 11:20:35 AM EST] INFO UPnPService Disabling UPnP/DLNA media server
[1/24/17 11:20:35 AM EST] INFO UPnPService Starting UPnP service - Done!
[1/24/17 11:20:40 AM EST] INFO BootstrapVerificationFilter Servlet container: jetty-6.1.x
[1/24/17 11:20:45 AM EST] INFO NetworkService Deleted port mapping for port 4040
[1/24/17 11:21:01 AM EST] INFO VersionService Resolved local Subsonic version to: 6.0
[1/24/17 11:21:01 AM EST] INFO VersionService Resolved latest Subsonic final version to: 6.0
[1/24/17 11:21:01 AM EST] INFO VersionService Resolved latest Subsonic beta version to: 6.0.beta2
<-------------------------Subsonic Help Request---------------------->

Re: Only 1 / one music file is showing up for each album

PostPosted: Tue Jan 24, 2017 7:41 pm
by amchoi
FIX but possible band-aid
Turning OFF (un-checking) "Fast Access Mode" under Settings/Media Folders now has all content showing for each album.