My Server shows running in tray, but nothing works

Need help? Post your questions here.

Moderator: moderators

My Server shows running in tray, but nothing works

Postby huff009 » Mon Feb 06, 2017 6:02 am

So yesterday, my server was working fine. Today, I realized I couldn't access via my mobile app. Now, at home, I also can't access through the PC. I get a 503 SERVICE_UNAVAILABLE error. I have restarted computer, router, and Subsonic multiple times. Any ideas on a fix?

I have been paid user for years and, until now, it was worked almost flawlessly. This is so frustrating.

I am running Subsonic 6.0 on a Win 7 64 PC.

Any help would be so very appreciated.

Thanks!
huff009
 
Posts: 17
Joined: Tue Jan 11, 2011 12:41 am

Re: My Server shows running in tray, but nothing works

Postby toolman » Mon Feb 06, 2017 11:32 am

When you search the forum you'll see that mostly the problem is corruption of the database.
I found this which may be a solution to your problem:

Kicking an old thread, but sharing my findings.
Running Windows 7 64 Bit
I am running 5.3 (build 4569), spare computer only used for serving my music and some movies to my phone mostly.
It was working fine yesterday, and this morning when I left for work It would not connect with a "Didn't understand the reply" error on my phone. When I got home I made sure port forwarding and what not didn't go wonky. I tried connecting to the local host on the machine itself and got the "HTTP ERROR: 503". After a bit of searching around and trying to uninstall a Windows Update that installed itself last night, I found this thread and took a look at the log. I saw those database issues. I opened up task manager and killed subsonic, then navigated to "C:\subsonic". I made a copy of the "db" folder and the "db.backup" folder for safe keeping. Then I deleted the "db" folder and renamed the "db.backup" folder to "db". Launched subsonic, tried to connect to local host, but it didn't go, so I opened the "Subsonic Control Panel" and stopped the service, waited a few seconds, then restarted the service and clicked the "Server address" link towards the bottom. The browser then popped right up to the Subsonic login screen. I tried my phone and it connected right up.

It turns out the computer installed a .net framework update last night. When it restarted it must have corrupted the database.
toolman
 
Posts: 538
Joined: Fri Dec 11, 2009 4:18 pm
Location: Netherlands


Return to Help

Who is online

Users browsing this forum: No registered users and 13 guests