Subsonic Forum

Hi guys,

I have a real weird issue here, makes absolutely no sense to me. In the past couple of days, I have noticed that Chrome (v56.0.2924.87 64-bit) is not allowing any of my music to stream. Essentially what happens is I click on a song and the play button changes to the pause button, as it usually does when emitting audio, however the track bar does not move. I then check Chrome's network connections via F12, however it seems like it's actually playing as it is receiving data. I run Subsonic on Windows Server 2012 R2, and have had no issues up until now. I've restarted IIS (web server) and the Subsonic service itself, to no avail. I am pretty sure this is a Chrome issue, as I had another user test from their home connection with Chrome and they were not able to stream as well. I then took an extra step and have used it within Edge and Internet Explorer with no issues.

Any thoughts or pointers would be greatly appreciated!

Thank you all!

You could try clearing the browsercache. It seems Chrome isn't great when it comes down to streaming media.
One of my friends had a similar issue when he logged on to my Subsonic-server.
He always complained the music was stuttering and skipping. He used Chrome on a Windows machine.
I adviced him to use Internet Explorer or Edge and the issue was resolved.

Thanks for the assistance, but I failed to mention that I already cleared my cache. I am to the point now that Chrome is the culprit, as I was able to stream with Chrome this morning at work with version 55.xx.xx.xx. I then tested my theory by upgrading to the same version I mentioned above, and sure enough, Chrome is not playing audio. I read the changelog on Chrome's site, but nothing seemed out of ordinary.

I'll continue researching, but any other points would be greatly appreciated!

Thanks!

Don't know if it is of any help but it seems that if you have a lot of plug-ins active in Chrome, that might interfere with streaming.
Searching the interwebs it shows the standard answers:
is Java and Flash up to date? (Allthough I fail to see the relevance of that.)
Disable all plug-ins.
Uninstall chrome and reinstall the latest version.
Sorry, that's all I could find.

I just upgraded my Chrome on Mac/OSX to 56, and it is playing with no issues (at least on my local lan).

To see if it is a plug-in or extension that is breaking things, connect to your server in a New Incognito Window which turns off most extensions and see if that is any different. it will save the issue of disabling the plug-ins by hand.

Hi all,

I was able to slightly determine why Chrome stopped playing altogether. I have a few HTTP Response Headers for security purposes, and it appears out of the 7 HTTP Response Headers the culprit is the following:

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Referrer-Policy

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no-referrer

For some odd reason, it worked perfectly fine up until the latest update to Chrome. I have since changed it to the following which corrected the issue after trial and error:

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Referrer-Policy

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same-origin

I believe since it was omitting the header entirely, that was the root cause. Regardless, everything is fixed and back working. I appreciate all the help and advice!