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Can't access Settings > Network
Posted:
Fri Apr 21, 2017 9:44 pmby msjoerds
Hello everyone,
I am unable to access Settings > Networks even though I am logged into my subsonic account with admin privileges. In order to even find a link to Networks, I must first click on "the "Subsonic Premium" link under the Settings Menu, where there's a link. I receive "Access denied: Sorry, you are not authorized to perform the requested operation."
I am running Subsonic Premium , version 6.1.beta2 (build dc75a2) - March 20, 2017. I'm running the server on a Mac. I receive a similar error on other versions.
Thanks for your help,
Mike
Re: Can't access Settings > Network
Posted:
Sat Apr 22, 2017 4:34 amby msjoerds
Further to my post above. It looks like my admin account has no admin privileges, which is why I can't see the network settings. Does anyone know what may have caused this and how to get admin privileges back?
Thanks,
Mike
Re: Can't access Settings > Network
Posted:
Sat Apr 22, 2017 1:12 pmby Exrace
Do you still have the password for the setup "admin" account?
I would try that first and reset your login account permissions.
Could just be a cookie issue in your browser.
Try a incognito session to see if fresh cookies fix it.
Re: Can't access Settings > Network
Posted:
Sat Apr 22, 2017 8:36 pmby msjoerds
I tried accessing subsonic in an incognito session to see if cookies happened to be the issue. Still no luck. And the admin account I referred to is the 'admin' account -- not one that just has admin privileges.
So somehow the 'admin' account has no admin privileges!
Re: Can't access Settings > Network
Posted:
Mon Apr 24, 2017 4:44 pmby msjoerds
Hi everyone,
After trying many things, I ended up doing a complete reinstall of subsonic. Everything works now, but I'm still unsure how the probably came about in the first place.
Re: Can't access Settings > Network
Posted:
Sat Oct 07, 2017 6:06 pmby laluprasad
I encountered similar issue... I created new thread as I found this thread later.
viewtopic.php?f=2&t=17631
Re: Can't access Settings > Network
Posted:
Fri Sep 28, 2018 2:45 amby ebdrago
I'm experiencing the same issue. I have seemingly lost administrator privileges and am unable to administer the Subsonic server. I am no longer able to access 'Settings'. I've been looking on this forum for some solution, but outside of reinstalling Subsonic I'm not finding anything. I don't know what caused this issue or whether it will happen again in the future.
Re: Can't access Settings > Network
Posted:
Sat Sep 29, 2018 2:53 amby toolman
And as by magic we're supposed to know on what OS Subsonic is running and what the errormessages in your logfiles are.
Provide some information if you really want some help.