Bugs- Music is not playing

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Bugs- Music is not playing

Postby crashoverride025 » Thu Aug 31, 2017 5:00 pm

I'm having issue with Subsonic where the latest upgrade does not play music.

Problem:
When attempting to play a few music files from the library, there is no audio that comes from the player. With external accounts it just progresses through each song without any playback. With the web playback nothing happens. The Play button is in an active play state.

Podcasts work.

Troubleshooting steps:

Attempt to play an albium.

Subsonic version:
License Subsonic Premium (expires July 17, 2018)
Version 6.1.1 (build 2a8e8d) – May 31, 2017
Server Apache Tomcat/7.0.69, java 1.8.0_141, HSQLDB, Linux (362.2 MB / 1.33 GB)

Hardware: Centos

Logfile:

[8/31/17 4:51:42 PM UTC] WARN SecurityService Unauthenticated access attempt: Music
[8/31/17 4:51:42 PM UTC] WARN SecurityService Unauthenticated access attempt: Music
[8/31/17 4:51:42 PM UTC] WARN SecurityService Unauthenticated access attempt: Music
[8/31/17 4:51:42 PM UTC] WARN SecurityService Unauthenticated access attempt: Music

This issue did not happen with the previous 6.0 edition.
crashoverride025
 
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Joined: Thu Jan 22, 2015 5:06 pm

Re: Bugs- Music is not playing

Postby sindre_mehus » Wed Sep 06, 2017 5:36 pm

Please go to Settings > Users and verify that your user is granted access to the "Music" folder. Also, you can try to clear the browser cache.

Hope this helps
Sindre
Subsonic developer
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