Settings Dissappeared. Can't play songs

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Settings Dissappeared. Can't play songs

Postby magnumforce2006 » Mon Nov 27, 2017 1:41 pm

I'm so confused.

A couple days ago (after updating to newest subsonic version 6.1.3), I realized that I could no longer play songs. The play buttons disappeared, and I couldn't find the settings for Subsonic in my web browser. I tried everything to fix this, including downgrading Subsonic. No luck.

In an act of desperation I deleted all of my local settings files and created a new user on Subsonic. Seemed to work.

Today I log on and it's now showing THE SAME THING! I can't play any songs, either on the web browser or through Android App (DSub), and the settings are nowhere to be found on the web UI.

This is very frustrating as a paying subscriber for years.
magnumforce2006
 
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Location: US

Re: Settings Dissappeared. Can't play songs

Postby toolman » Mon Nov 27, 2017 3:26 pm

I deleted all of my local settings files

I honestly don't know what you mean by that. Did you delete and rebuild the database?
If not, than I would suggest you'd try that.
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Re: Settings Dissappeared. Can't play songs

Postby magnumforce2006 » Mon Nov 27, 2017 3:47 pm

Yes, I deleted the files from C:\Subsonic. I'm going to attempt this again, but I'm going to start out on 6.1.2.

I think this may have something to do with 6.1.3 deciding a user doesn't have the rights to play files and view settings. Which is weird, because I definitely set it up yesterday, giving my custom user admin rights and the rights to do everything in Subsonic. So I suspect there is some glitch where the newest version is still viewing this user as not having the proper privileges and revoking them at some point.
magnumforce2006
 
Posts: 14
Joined: Sun Feb 13, 2011 10:48 pm
Location: US

Re: Settings Dissappeared. Can't play songs

Postby Gobaloon » Mon Dec 25, 2017 8:23 am

Hi

Have similar issue

Admin has lost its privileges.

I cannot get to settings to enable it back.

I am on a Mac. Any ideas?

G
Gobaloon
 
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Joined: Mon Dec 25, 2017 8:20 am

Re: Settings Dissappeared. Can't play songs

Postby toolman » Mon Dec 25, 2017 8:57 am

You could try restoring the database, which means:
Stop the Subsonic service
Copy the content of folder Subsonic\db.backup to Subsonic\db
Start the service.
If that doesn't solve your problem;
Stop the Subsonic service
Delete file Subsonic.data (which is your database) in the folder Subsonic\db.
Start the service.
You will lose all your settings, users and comments and you'll have to configure Subsonic from scratch.
toolman
 
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Location: Netherlands

Re: Settings Dissappeared. Can't play songs

Postby Gobaloon » Tue Dec 26, 2017 5:59 pm

tried all of those but no luck--any idea where the user config file is and i can make the changes in there?

Thx

G
Gobaloon
 
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Re: Settings Dissappeared. Can't play songs

Postby toolman » Tue Dec 26, 2017 11:39 pm

What OS are you using?
Sure way to solve the problem (regardless of the OS) is to uninstall Subsonic and install it again.
toolman
 
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Location: Netherlands

Re: Settings Dissappeared. Can't play songs

Postby Gobaloon » Wed Dec 27, 2017 5:52 pm

Thx toolman.

It’s a Mac.

I will just reload it.

Cheers

Ciaran
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