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Subsonic not showing up

PostPosted: Wed Mar 14, 2018 1:57 pm
by MikaelaArsenault
I just had to reinstall Subsonic due to a problem and nothing related to it is showing up anymore. Tray Icon, Start, and Stop is now gone and before, all of them would not open.

Re: Subsonic not showing up

PostPosted: Thu Mar 15, 2018 10:07 pm
by toolman
What operating System?
Did you check if Subsonic really is installed on your system?
Did you reboot your computer after installing Subsonic again?
Did you remove the prior version of Subsonic before installing it again?

Re: Subsonic not showing up

PostPosted: Thu Mar 15, 2018 11:23 pm
by MikaelaArsenault
toolman wrote:What operating System?
Did you check if Subsonic really is installed on your system?
Did you reboot your computer after installing Subsonic again?
Did you remove the prior version of Subsonic before installing it again?


Windows 10

Yes.

Yes.

Yes.

Re: Subsonic not showing up

PostPosted: Fri Mar 16, 2018 10:19 am
by toolman
There should be links in the Start Menu: Start >> All Programs >> Subsonic to start and stop the Subsonic service and to start the tray-icon.
If you used the default installation Subsonic was installed in C:\Program Files (x86)\Subsonic
Also you can check if the Subsonic -service is running in services.msc (Windows-key & R >> Services.msc)
If you have uninstalled the previous installation using Subsonic's uninstaller than you must be aware that the old database wasn't deleted,
To have a completely fresh installation you must uninstall Subsonic, reboot the machine and next delete the folder C:\Program Files (x86)\Subsonic yourself.
If you don't do that Subsonic will be using the old (corrupt) database, no matter how often you uninstall and install Subsonic again.
The proper way to completely uninstall Subsonic would be:
Uninstall Subsonic using the uninstaller.
Uninstall Java
Reboot.
Delete the folder C:\Program Files (x86)\Subsonic
When installing Subsonic again, change the installation path to something like C:\Subsonic.

Re: Subsonic not showing up

PostPosted: Sat Mar 17, 2018 7:07 pm
by MikaelaArsenault
So I think what ended up happening was that I moved the Subsonic folder to the D drive instead of keeping it in the C drive like I should have in the first place.

Re: Subsonic not showing up

PostPosted: Sat Mar 17, 2018 9:44 pm
by toolman
You can run Subsonic from any drive you like, but sadly it's hardcoded in Subsonic that the DB-folder is always in C:\Subsonic.