Missing Artist Artwork

Need help? Post your questions here.

Moderator: moderators

Missing Artist Artwork

Postby syborg » Tue Jul 09, 2019 8:38 pm

Problem Description: all artist artwork missing and have been replaced by a grey star.
Troubleshooting Steps: - I have completed wipe all traces of Subsonic and re-installed from scratch and the problem persists.
I have checked and the artwork still exists in the folder but is not being pulled through.
Server Version:6.1.5 (build 759abe) – December 1, 2018
Hardware Platform: - Ubuntu - Docker Container - image: mpaganini/alpine-subsonic
Code: Select all
[2019-07-09 19:01:03,378] INFO HsqlDaoHelper - Checking database schema.
[2019-07-09 19:01:05,060] INFO HsqlDaoHelper - Done checking database schema.
[2019-07-09 19:01:05,581] INFO SettingsService - Java: 1.8.0_181, OS: Linux
[2019-07-09 19:01:05,761] INFO VersionService - Resolved local Subsonic version to: 6.1.5
[2019-07-09 19:01:07,173] INFO PlayerDao - Deleted 1 player(s) that haven't been used after Fri May 10 19:01:07 BST 2019
[2019-07-09 19:01:07,444] INFO MediaScannerService - Automatic media library scanning scheduled to run every 1 day(s), starting at Wed Jul 10 03:00:00 BST 2019
[2019-07-09 19:01:07,741] INFO UPnPService - Starting UPnP service...
[2019-07-09 19:01:07,872] INFO PodcastService - Automatic Podcast update scheduled to run every 24 hour(s), starting at Tue Jul 09 19:06:07 BST 2019
[2019-07-09 19:01:08,019] INFO UPnPService - Disabling UPnP/DLNA media server
[2019-07-09 19:01:08,019] INFO UPnPService - Starting UPnP service - Done!
[2019-07-09 19:01:17,853] WARN NetworkService - No UPnP router found.
[2019-07-09 19:06:07,872] INFO PodcastService - Starting scheduled Podcast refresh.
[2019-07-09 19:06:07,873] INFO PodcastService - Completed scheduled Podcast refresh.
[2019-07-09 20:08:04,342] INFO BootstrapVerificationFilter - Servlet container: jetty-6.1.x
[2019-07-09 20:08:09,640] INFO PlayerDao - Created player 10.
[2019-07-09 20:08:09,880] INFO VersionService - Resolved latest Subsonic final version to: 6.1.5
[2019-07-09 20:08:09,880] INFO VersionService - Resolved latest Subsonic beta version to: 6.1.beta2

Any help would be much appreciated
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby syborg » Sat Jul 13, 2019 5:23 pm

I have a log file with more information - looks to be a problem with the lastfm module??


Had to use pastebin as the log was too long.

Any ideas of how to fix this would be great.
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby syborg » Sat Jul 13, 2019 6:20 pm

OK I figured out some more of what is going on.

It does look to be a issue with the pulling of the images from lastfm.

I have check the .xml file in the lastfmcache2 folder and the image that is download is this grey star. I have manually changed the image url to a random image id from the artist page on lastfm and the image loaded. Please see below.

Code: Select all
<?xml version="1.0" encoding="UTF-8" ?>
<lfm status="ok"><artist><name>LCD Soundsystem</name>
<image size="small">https://lastfm-img2.akamaized.net/i/u/34s/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="medium">https://lastfm-img2.akamaized.net/i/u/64s/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="large">https://lastfm-img2.akamaized.net/i/u/174s/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="extralarge">https://lastfm-img2.akamaized.net/i/u/300x300/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="mega">https://lastfm-img2.akamaized.net/i/u/300x300/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="">https://lastfm-img2.akamaized.net/i/u/300x300/29f60512cba94d5bae4979181e4196ba.png</image>
<similar><artist><name>The Juan Maclean</name>
<image size="small">https://lastfm-img2.akamaized.net/i/u/34s/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="medium">https://lastfm-img2.akamaized.net/i/u/64s/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="large">https://lastfm-img2.akamaized.net/i/u/174s/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="extralarge">https://lastfm-img2.akamaized.net/i/u/300x300/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="mega">https://lastfm-img2.akamaized.net/i/u/300x300/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="">https://lastfm-img2.akamaized.net/i/u/300x300/2a96cbd8b46e442fc41c2b86b821562f.png</image>

Any ideas where to go from here? Is there a log file for the the lastfm module?
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby LRanger » Sun Jul 14, 2019 8:02 am

I think this announcement from last.fm is relevant to your problem https://getsatisfaction.com/lastfm/topi ... 8oefw5vrxq .
Posts: 26
Joined: Thu Mar 03, 2016 10:51 am

Re: Missing Artist Artwork

Postby syborg » Wed Jul 17, 2019 3:25 pm

ah ok! I see the issue is with LastFM api changes. This will need a version update to fix the issue.

Thanks for your help
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Return to Help

Who is online

Users browsing this forum: No registered users and 17 guests