Missing Artist Artwork

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Missing Artist Artwork

Postby syborg » Tue Jul 09, 2019 8:38 pm

Problem Description: all artist artwork missing and have been replaced by a grey star.
Troubleshooting Steps: - I have completed wipe all traces of Subsonic and re-installed from scratch and the problem persists.
I have checked and the artwork still exists in the folder but is not being pulled through.
Server Version:6.1.5 (build 759abe) – December 1, 2018
Hardware Platform: - Ubuntu - Docker Container - image: mpaganini/alpine-subsonic
Logs
Code: Select all
[2019-07-09 19:01:03,378] INFO HsqlDaoHelper - Checking database schema.
[2019-07-09 19:01:05,060] INFO HsqlDaoHelper - Done checking database schema.
[2019-07-09 19:01:05,581] INFO SettingsService - Java: 1.8.0_181, OS: Linux
[2019-07-09 19:01:05,761] INFO VersionService - Resolved local Subsonic version to: 6.1.5
[2019-07-09 19:01:07,173] INFO PlayerDao - Deleted 1 player(s) that haven't been used after Fri May 10 19:01:07 BST 2019
[2019-07-09 19:01:07,444] INFO MediaScannerService - Automatic media library scanning scheduled to run every 1 day(s), starting at Wed Jul 10 03:00:00 BST 2019
[2019-07-09 19:01:07,741] INFO UPnPService - Starting UPnP service...
[2019-07-09 19:01:07,872] INFO PodcastService - Automatic Podcast update scheduled to run every 24 hour(s), starting at Tue Jul 09 19:06:07 BST 2019
[2019-07-09 19:01:08,019] INFO UPnPService - Disabling UPnP/DLNA media server
[2019-07-09 19:01:08,019] INFO UPnPService - Starting UPnP service - Done!
[2019-07-09 19:01:17,853] WARN NetworkService - No UPnP router found.
[2019-07-09 19:06:07,872] INFO PodcastService - Starting scheduled Podcast refresh.
[2019-07-09 19:06:07,873] INFO PodcastService - Completed scheduled Podcast refresh.
[2019-07-09 20:08:04,342] INFO BootstrapVerificationFilter - Servlet container: jetty-6.1.x
[2019-07-09 20:08:09,640] INFO PlayerDao - Created player 10.
[2019-07-09 20:08:09,880] INFO VersionService - Resolved latest Subsonic final version to: 6.1.5
[2019-07-09 20:08:09,880] INFO VersionService - Resolved latest Subsonic beta version to: 6.1.beta2



Any help would be much appreciated
syborg
 
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby syborg » Sat Jul 13, 2019 5:23 pm

I have a log file with more information - looks to be a problem with the lastfm module??

https://pastebin.com/raw/DtwgR7ZF

Had to use pastebin as the log was too long.

Any ideas of how to fix this would be great.
syborg
 
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby syborg » Sat Jul 13, 2019 6:20 pm

OK I figured out some more of what is going on.

It does look to be a issue with the pulling of the images from lastfm.

I have check the .xml file in the lastfmcache2 folder and the image that is download is this grey star. I have manually changed the image url to a random image id from the artist page on lastfm and the image loaded. Please see below.

Code: Select all
<?xml version="1.0" encoding="UTF-8" ?>
<lfm status="ok"><artist><name>LCD Soundsystem</name>
<mbid>2aaf7396-6ab8-40f3-9776-a41c42c8e26b</mbid>
<url>https://www.last.fm/music/LCD+Soundsystem</url>
<image size="small">https://lastfm-img2.akamaized.net/i/u/34s/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="medium">https://lastfm-img2.akamaized.net/i/u/64s/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="large">https://lastfm-img2.akamaized.net/i/u/174s/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="extralarge">https://lastfm-img2.akamaized.net/i/u/300x300/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="mega">https://lastfm-img2.akamaized.net/i/u/300x300/29f60512cba94d5bae4979181e4196ba.png</image>
<image size="">https://lastfm-img2.akamaized.net/i/u/300x300/29f60512cba94d5bae4979181e4196ba.png</image>
<streamable>0</streamable>
<ontour>0</ontour>
<stats><listeners>1629858</listeners>
<playcount>50088444</playcount>
</stats>
<similar><artist><name>The Juan Maclean</name>
<url>https://www.last.fm/music/The+Juan+Maclean</url>
<image size="small">https://lastfm-img2.akamaized.net/i/u/34s/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="medium">https://lastfm-img2.akamaized.net/i/u/64s/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="large">https://lastfm-img2.akamaized.net/i/u/174s/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="extralarge">https://lastfm-img2.akamaized.net/i/u/300x300/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="mega">https://lastfm-img2.akamaized.net/i/u/300x300/2a96cbd8b46e442fc41c2b86b821562f.png</image>
<image size="">https://lastfm-img2.akamaized.net/i/u/300x300/2a96cbd8b46e442fc41c2b86b821562f.png</image>
</artist>


Any ideas where to go from here? Is there a log file for the the lastfm module?
syborg
 
Posts: 4
Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby LRanger » Sun Jul 14, 2019 8:02 am

I think this announcement from last.fm is relevant to your problem https://getsatisfaction.com/lastfm/topi ... 8oefw5vrxq .
LRanger
 
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Re: Missing Artist Artwork

Postby syborg » Wed Jul 17, 2019 3:25 pm

ah ok! I see the issue is with LastFM api changes. This will need a version update to fix the issue.

Thanks for your help
syborg
 
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Joined: Mon Jul 08, 2019 9:15 pm

Re: Missing Artist Artwork

Postby rb_subsonic » Sat Sep 28, 2019 3:57 pm

After reading that thread it sounds like issue won't be resolved with lastFM - they are no longer allowing artist imagery to be used in the free API.

Would be cool if a user could drop an image into the root directory of the artist folder (artist.jpg) and that would be rendered instead.
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Re: Missing Artist Artwork

Postby knudmand » Mon Oct 07, 2019 8:28 am

Yes, Album artist art (i.e. artist image) is not working. And yes, it looks like a dependency on Last.FM has broken. Ok, Last.FM might no more allow free riders on their infrastructure.
So, indeed, why not allow for custom album artist art. E.g. If a certain image file exists (for in album folder), it will be used instead of Last.FM. Likewise with album artist text (Biography), why not allow for a txt file in the album folder, which is used?
/Knudmand
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Re: Missing Artist Artwork

Postby 3Dscrewer » Mon Oct 07, 2019 9:41 am

Hi, can someone enlighten me what are you talking about?
Image
https://www.dropbox.com/s/ptjkpu32j6e9b ... c.jpg?dl=0

Is this the question? I'm in germany and have no problems at all. Even more I'm using play:Sub on iPhone and he changed the Folder view and is using the last.fm Artist pictures too and I hate it, before it was showing one of the Album Art. Even more the switch to turn that crap off don't work. I don't remember but I was trying to get the Album Art in play:Sub back and had blocked some URL's in Pi.Hole then the Artists wasn't shown anymore, but I don't remember ....
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Re: Missing Artist Artwork

Postby pemholder » Tue Oct 08, 2019 4:10 pm

rb_subsonic wrote:Would be cool if a user could drop an image into the root directory of the artist folder (artist.jpg) and that would be rendered instead.

I noticed it today for the first time, because I added some new albums with artists that I did not have before.
It seems to me that only new artist-images are not showing anymore, because I still get 99,99 % artist-images.

The madsonic-fork, which I used some time, saved artist images locally in the artist-folder. I think this would be an alternative.
pemholder
 
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Re: Missing Artist Artwork

Postby 3Dscrewer » Tue Oct 08, 2019 4:42 pm

I noticed it today for the first time, because I added some new albums with artists that I did not have before.


Same here, only for new Artist is it missing .....
3Dscrewer
 
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Re: Missing Artist Artwork

Postby pemholder » Fri Oct 18, 2019 11:29 am

3Dscrewer wrote:Same here, only for new Artist is it missing .....

So I am a little bit anxious that all artist art will vanish, if I update or reinstall subsonic.
As my installation runs not so good at the moment I would like to update to version 6.15 (I still am on 6.1.3).

Has anybody some experience how an update or a reinstallation has influence on the artist-artwork-problem?
It seems to me that the information depends on the files in the lastfmcache-folder. Does preserving this cache-folder help to keep the artist-artwork?
pemholder
 
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Re: Missing Artist Artwork

Postby bupkis » Mon Nov 11, 2019 11:19 pm

New version of Subsonic (out yesterday) apparently solves this by getting artist images from fanart.tv.

Will be interested to hear reports on how well this works.
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Re: Missing Artist Artwork

Postby pemholder » Tue Nov 12, 2019 7:21 am

bupkis wrote:New version of Subsonic (out yesterday) apparently solves this by getting artist images from fanart.tv.

Will be interested to hear reports on how well this works.

I am interested if this new source means a system change, so that every already locally present artist-artwork from last.fm has to be reloaded again.
pemholder
 
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Re: Missing Artist Artwork

Postby gwynhfar » Sun Nov 24, 2019 7:18 pm

This might be the answer to our question:

Start over by emptying lastfm2cache folder (with or without backup).

More about this subject:

http://forum.subsonic.org/forum/viewtopic.php?f=5&t=18429&p=77513#p77513
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