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Premium License Key

Posted:
Tue Oct 29, 2019 1:51 am
by phazzard
I have been a premium Subsonic user for many years. I recently had a hard drive failure. As I am reinstalling I noticed I never updated my email address with Subsonic so when I request to resend my license key it is sending to an old email address that I no longer have access to. Does anyone know of a way to find my original license key or a way to contact someone for help. I did send an email to
mail@subsonic.org last week but have not heard anything.
Thanks
Re: Premium License Key

Posted:
Fri Nov 01, 2019 1:36 am
by phazzard
Is there no longer support at all. Tried emailing and sending a direct message to Sindre, no response?
Re: Premium License Key

Posted:
Fri Nov 01, 2019 3:32 am
by LRanger
The key is a MD5 hash of your email address. You should be able to generate it if you know the email address to hash.
Re: Premium License Key

Posted:
Sat Nov 09, 2019 3:06 pm
by phazzard
Thank you - I think that worked - It says I am now licensed but the Get Subsonic Premium designation still shows in upper right hand corner, is that normal?
Thanks
Re: Premium License Key

Posted:
Sat Dec 07, 2019 7:04 pm
by phazzard
I thought it worked but it will still not work for subsonic premium. Any other way to retrieve my original license key? Wow this is frustrating!