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DATA erase please Help!!!!!

Posted:
Mon Jan 13, 2020 9:24 pm
by Stollage
Hello
I just install new version 6.1.6 on my synology
and when i open my new version i discover that my folder with all my music was disappear.
Even when i go on file station everything is missing.
All my music was in this folder!!!!!
PLease help
Re: DATA erase please Help!!!!!

Posted:
Wed Jan 15, 2020 5:23 pm
by 3Dscrewer
In my opinion Subsonic is only reading the files and is using a database for writing links to the music. if you are missing your Music I don't think that is a Subsonic fault ....
Re: DATA erase please Help!!!!!

Posted:
Wed Jan 15, 2020 5:31 pm
by G8DHE
If you did a NEW install then you will need to point the new installation at the files....
Settings|Media Folders
Re: DATA erase please Help!!!!!

Posted:
Thu Jan 16, 2020 8:44 pm
by Stollage
I know that i need to point the Folder but the folder disappear on my nas when i did the new installation
all my music was at homes/subsonic/music
and after new installation the folder subsonic is not here anymore on my nas.
I did not erase it by myself.
Thanks subsonic
Re: DATA erase please Help!!!!!

Posted:
Fri Jan 17, 2020 8:14 pm
by d0tm4tr1x
You can't browse from Subsonic to homes/subsonic/music?
Try if you can from a terminal screen:
sudo cd /homes/subsonic/music
ls -l
If you're music is there, the problem is the user under which subsonic is running or your permissions are really bad. Must be at least 444 (read for everyone)
If the music is not there, I'm really sorry for you. I hope you have a backup.
I agree with 3Dscrewer, it wasn't subsonic that made your music disappear.
You can try to look for the music, in case of an accidental rename....
find / -name *.flac (or mp3 or ogg or whatever)
Good luck!