Can't connect to Sonos Streaming

[jokeruk]

Hi folks,
I have just purchased Subsonic premium to use as a streaming service on my home network for our Sonos devices .
I can't seem to add the Subsonic service in Sonos as I am getting an account error suggesting my subsonic account is not valid.
I have only just created the account and subscribed -does it take a period of time before you can add the service to Sonos?


Running on Windows 10 PC

License Subsonic Premium (expires June 2, 2021)
Version 6.1.6 (build 0cfa60) – November 10, 2019

Sonos Controller for PC v11.1
Build 56076090


Using both windows Sonos app and iphone Sonos app gives the same result

Thanks in advance.

Steve

[jokeruk]

I’ve fixed the problem, but can’t explain it….
I reset my Subsonic password to one without any special characters and the linking now works