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Can't connect to Sonos Streaming

PostPosted: Tue Jun 02, 2020 3:31 pm
by jokeruk
Hi folks,
I have just purchased Subsonic premium to use as a streaming service on my home network for our Sonos devices .
I can't seem to add the Subsonic service in Sonos as I am getting an account error suggesting my subsonic account is not valid.
I have only just created the account and subscribed -does it take a period of time before you can add the service to Sonos?


Running on Windows 10 PC

License Subsonic Premium (expires June 2, 2021)
Version 6.1.6 (build 0cfa60) – November 10, 2019

Sonos Controller for PC v11.1
Build 56076090


Using both windows Sonos app and iphone Sonos app gives the same result

Thanks in advance.

Steve

Re: Can't connect to Sonos Streaming

PostPosted: Tue Jun 02, 2020 4:15 pm
by jokeruk
I’ve fixed the problem, but can’t explain it….
I reset my Subsonic password to one without any special characters and the linking now works