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Network directory problems

PostPosted: Wed Oct 11, 2023 9:45 pm
by Kryten
Hi All,

I have setup the service to logon and added a load of folders from a network drive, but it says folder not found. The folders are on drive E:
Any suggestions?

Regards
Mark

Re: Network directory problems

PostPosted: Thu Oct 12, 2023 9:34 am
by G8DHE
Does the "service" have logon access to the remote drives ?

Re: Network directory problems

PostPosted: Fri Oct 13, 2023 11:19 pm
by Kryten
I'm not sure, how would I check that?

Re: Network directory problems

PostPosted: Sat Oct 14, 2023 11:12 am
by G8DHE
When you created the service it will have a logon to an account, if this account doesn't have access outside the local machine resources then it won't be able to use the network.
Perhaps you need to read up on creating services in the Help system for your operating system ?

Re: Network directory problems

PostPosted: Sun Oct 15, 2023 2:56 pm
by Kryten
Seems to me that nobody knows the answer. Probably easier to install on the machine that has the drives locally. Which isn't what I want. I understand that a service cannot access locally assigned drive letters from what I have read in the net. I followed the logon as a user in the service as detailed, but that doesn't work.

Re: Network directory problems

PostPosted: Sun Oct 15, 2023 4:43 pm
by G8DHE
Part of the problem is you haven't told us what OS your running or version of Subsonic either!

Re: Network directory problems

PostPosted: Sun Oct 15, 2023 4:47 pm
by Kryten
I'm running Windows 11 with the latest version of subsonic

Re: Network directory problems

PostPosted: Sun Oct 15, 2023 9:29 pm
by G8DHE
So did you create it in the "LocalService" account in which case this likely applies https://learn.microsoft.com/en-us/windo ... ce-account
You need to create the service under an account that has network access to the machine and drive that the files are on.

Re: Network directory problems

PostPosted: Mon Oct 16, 2023 4:26 am
by Kryten
I've set it up on the local machine now, but the problem is it's saying that my sub domain starbugbbs is in use on subsonic.org. How do I change it so that it points to the correct IP address? I've changed my router to point to the new device already. When I enter starbugbbs.subsonic.org it goes to the wrong internal IP

Re: Network directory problems

PostPosted: Mon Oct 16, 2023 5:22 am
by Kryten
It's ok, it's working now