Subsonic Forum

Im using the .war version of subsonic and each song that is on my server tends to stop about 2/3 of the way through even though the progress bar has completely the cache download (not sure what you call it). Why is this happening and what can I do to fix it.

Other things to know
1. the song plays in its entirety when played locally with either itunes or WMP
2. I am using apache tomcat
3. I am able to access the service remotely (outside of the house)

Also, how do i change the appearance and colors of the subsonic web app?

Sounds like you have a transcoding issue. What format and bitrate are your files?

Appearance is changed under Settings->General, in the theme drop-down. Might as well recommend the Cool and Clean theme, designed by yours truly.

Regards

/D

I am having the same issue about having the song only play two-thirds. I have transcoding enabled.

What could be the issue...or how should I go about resolving this?

Thanks,
JC

There is a bug in Subsonic for where transcoding a file from a low bitrate to a higher bitrate. See:

http://forum.subsonic.org/forum/viewtop ... 1&start=15

Sindre already knows about it, and it is in the Backlog secton of his todo list at:

http://subsonic.svn.sourceforge.net/vie ... n/TODO.TXT

So unfortunally it is not on his todo list for version 3.8 yet.

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In the mean time the only thing you can do to resolve this is to either not use transcoding, or you can set the bitrate limit lower than the bitrate of the file you playing. But that means you will get less quality then optimal on those tracks and other tracks you play.

E.g. If you have a 64 kbit/sec wma file that is transcoded to mp3, then you will need to set the bitrate limit to 64 kbit/sec either in the global bitrate settings, the per user bitrate settings or in the per player bitrate settings.

Another solution would be to use an external player that do not require transcoding at all. For instance the VLC Media Player. If you do that, you will need to turn off the transcoding for that player for the formats that the player do understand natively.

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Another solution that can be usable if the problem isn't with too many files and that you can stand the minor quality reduction on the files, you already will have that quality reduction btw, you can use a program like MediaMonkey and transcode the files to say 128 or 160 kbit/sec mp3 files. And use those instead with Subsonic until Sindre fixes the problem. Just keep the original files as a copy, then when Sindre fixes Subsonic, you can swap back to the original files.

AFAIK there is no other solutions at this time.

I was having a similar problem and updated adobe flashplayer and it worked.

I have this problem also where the song just stops after a min or 2 with all users but admin. off or on network.

any updates on this issue? I am having the same problem.

well it worked for about 20 minutes then started doing the same thing.