Connection Timeout

[kid.wonderbread]

I keep getting this error when I test my web address. I get xxxxx.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException) . I am on Win 7 32 bit. I tried forwarding the ports on my linksys router. I disabled my Norton's firewall. Have a friend who is trying to connect from his network and can't. Any ideas?

Forgot to mention I did donate and have registered.

[sindre_mehus]

Could you please tell me the following:

1. Which port is Subsonic running on?
2. What is your port forwarding set to in Settings > Network (in Subsonic)
3. When you configured your Linksys router, which public and private ports did you specify?

Thanks,
Sindre

[kid.wonderbread]

I set the port in the subsonic control panel to 8080. This is also the port I set in the settings>network in subsonic. I have it checked to port forward using upnp. I get the message that port 8080 is forwarded to public port 80. I have port 8080 forwarded on the router. I also forwarded port 4040.

[sindre_mehus]

Ok, so one problem is that the hosting company (godaddy.com) which hosts the subsonic.org server doesn't allow outgoing connections to port 8080. This means that the "Test" link in Settings > Network doesn't work if you use port 8080 (even if the xxx.subsonic.org address will redirect properly).

If you still have problems, or are confused by all the different ports, I recommend using the same port for all settings, for instance port 80 or 4040. Use it both as the private and public port.

Hope this helps,
Sindre

[kid.wonderbread]

I changed the port from 8080 and set everything to the same port and everything seems to be working. Thanks for your help!

[hbjastad]

I have just installed subsonic, and configured it to use port 4040 everywhere. I have tested that connecting from the outside directly to my IP address works, e.g. http://abc.def.ghi.jkl:4040

I have also donated, and am now trying to configure my xxx.subsonic.org - which is where the problem happen. When I try to test the connection, it says "Status: xxx.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)". I can ping xxx.subsonic.org, but it pings a different IP address than mine (maybe that is ok?). When I try to connect to http:///xxx.subsonic.org from the outside, I get connection refused.

Any ideas what might be wrong?