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How do i get the License?

PostPosted: Tue Jun 08, 2010 7:08 am
by textor
Hi there,

i use subsonic to stream music to my android device and it fits perfect.
I donated via paypal but never received the license key :cry:

do i have to do some other things to get the key?
i wrote mails to the adress deposited in paypal a month ago but never got a reply
what shall i do now?

PostPosted: Tue Jun 08, 2010 8:55 am
by WildWalker
1. Did you enter your email address correctly?

2. Do you have any spam filtering on your email? check your 'Junk emai' folder.

Alan.

PostPosted: Tue Jun 08, 2010 7:35 pm
by nairdasti
I also am having this same issue, however my paypal email is different than the email that is provided here to the forums.

PostPosted: Tue Jun 08, 2010 7:39 pm
by WildWalker
Surely the Registration Code will have just been emailled to the address on your paypal account?

PostPosted: Tue Jun 08, 2010 8:33 pm
by sindre_mehus
Hi,

If anyone is having problems with not receiving the license key, please check your spam folder first. If it's not there, please email me on sindre@activeobjects.no and I'll sort it out asap.

Sorry for the inconvenience. It sometimes happens that PayPal fails to notify me about new payments.

Thanks,
Sindre

PostPosted: Wed Jun 09, 2010 11:03 am
by textor
ok thanls for the replies,
i checked my spamfolder in my paypal adress and there was no key :-(
so i wrote you a mail and attached the receipt from paypal
i hope i get the key, cant live anymore without my hole library on my android...

PostPosted: Wed Jun 09, 2010 12:40 pm
by sindre_mehus
textor: Sorry, I haven't received any email from you, I believe. Are you sure your email is working properly?

As a last resort, could you please PM me the PayPal reference ID and the email address you used in PayPal?

Thanks!

PostPosted: Wed Jun 09, 2010 1:51 pm
by textor
wow thanks alot for the real quick answer! :D
thumbs up for this very good piece of software and the quick support!