Some songs stop for no reason

[Xarias]

I have a strange issue and please forgive me if it's been covered before.
I didn't see it discussed.

Randomly, songs will stop playing at a certain spot. The song will always stop at that location as if Subsonic has decided that's where the song is supposed to end. If I move the slider past where it stopped the song will play after the spot. The strange thing is, that same song will play fine in Winamp, VLC Media player, Windows Media Player, etc.
I have tried Subsonic in both Web and external player and it does it with each.

These are completely rare and random but it's driving me nuts!

[kermit22]

are these variable bit rate or constant bit rate songs? there might be something corrupted in the VBR header that makes subsonic think that the song is over.

[Xarias]

I'll check that the next time I get one that does it. Thanks!

[mainadungo]

This exact same thing happens to me. It thinks the song is over, and it always ends at the same point.

The interesting part is that it happens to every single song on an album. I've never seen it just happen to one song.

Also, the song progress bar is accurate- once it reaches the end of the bar the song ends- it's just that the bar ends too soon. For example, "Jenny Was a Friend of Mine" by the Killers is actually a 4:04 song, but Subsonic only shows 3:04 on the player's progress bar. Interestingly, it shows 4:04 in the playlist window.

This has happened on CBR and VBR songs, 128 all the way up to 300+

Somebody please help! It's killing morale here at work! =)

[mainadungo]

Just made a HUGE discovery on this! The player shows the time for each song as the time for the next song!

Check out the example below!

"Smile Like You Mean It" is 3:54 seconds long in real life, but the player thinks it's only 3:42, so it stops playing at 3:42 when the progress bar runs out!

"Somebody Told Me" is only 3:17 (as listed on the song after it!) even though the player thinks it's 3:54! So once this song ends, there is 37 seconds of dead air!

Smile Like You Mean It Hot Fuss The Killers 2004 mp3 3.6 MB 3:42
Somebody Told Me Hot Fuss The Killers 2004 mp3 3.0 MB 3:54
All These Things That I've Done Hot Fuss The Killers 2004 mp3 4.6 MB 3:17

[toof]

mainadungo,
i am noticing this too but it is the PREVIOUS track length that is duplicated in error.
for example
song one is 1:06 (which is correct)
song two is listed as 1:06 but in reality is 5:24

i have been unsuccessful so far in getting subsonic to re-scan that folder and hopefully pick up the correct song times, because it is definitely causing this song to end prematurely.

[Kirk]

I have also experienced the "extended song" where there will be extra silence at the end of the mp3. I redownloaded those songs and deleted the originals, and it resolved the problem for me. It might be some kind of corrupt data that Subsonic is overly sensitive to.

Cheers,
Kirk

[mainadungo]

Okay, I verified this on another Subsonic server, and it's doing the same thing to the same albums. The problem is that it's happening to lots of albums, and all other music players play them fine.

Anyone have any ideas?

Another interesting thing to note- some of the albums having this problem do NOT show up in Subsonic search results. hmm.....

[mainadungo]

Just found out something interesting- I bought Subsonic for my DroidX, and it is NOT having this problem. It is playing the full songs!

Anyone? Please? =)

[Kirk]

Can you post an excerpt from the Subsonic log? I'd like to see if the song is being transcoded or not.

Cheers,
Kirk

[mainadungo]

sure thing! thanks!

unfortunately, this is all my log says at C:\subsonic\subsonic.log
-----------------------------------

[2010-09-15 12:02:09,906] INFO PlaylistInputStream - tony listening to "Hot Fuss\The Killers - 03 - Smile Like You Mean It.mp3"

[Kirk]

I know this isn't a "fix", but I would like you to try this for me.

In Subsonic, change your Player bit rate to something ridiculously low like 32kbps. (Anything lower than the song's actual bit rate will work, I just want to activate a transcoder).

I'm thinking, if the song is playing completely raw, then there may be something about the song, like a corrupted part of it, that is crashing JWPlayer? Just a thought. If you try my suggestion and it works, that suggests that the LAME encoder has somehow removed that glitch. I'm not sure where to tell you to go from there, but it's something you can try and maybe someone will think of something based on the results.

Cheers,
Kirk

[mainadungo]

sorry it took so long for me to get back to you!

here is what I tried: 32kbps max (sounds horrible! =) )
the song (Smile Like You Mean It - see notes above) still cuts off at 3:42. I changed the bitrate a couple times, and logged out and logged back in, and the player always says 3:42, so I don't think transcoding it is helping at all.

However- it did make me think to try the "External player with playlist" option, and that worked! It says it's 3:54, just like it's supposed to be, and it plays until the end of the song!

Does that tell anybody anything? I'm stumped. This happens on three different Subsonic servers, but NOT external players, or my Android.

Thanks again everyone!

[kermit22]

mainadungo-
I would try renaming or deleting your subsonic10.index file in C:\subsonic and then update your search index from the web interface. Depending on the size of your music collection this could take some time to rebuild the entire index.

[mainadungo]

Okay, renamed to subsonic10.index.backup, and then updated my index (which created a new subsonic10.index, of course) and then waited for it to complete.

Didn't help at all- still the same issues.

This has to be something super simple- this only happens on the built-in player- not external players (like WMP) or my Android player.