Subsonic Forum

I have all my media stored on a nas. When I add the folder subsonic gives me this error "No music folders found. Please change the settings."

has anyone found a workaround? I am thinking it has something to do with indexing.

are you adding your shares via UNC path or mapped drive?

I have my music on a NAS as well. I was able to add it with no problems using \\computer-name\music

yatzr wrote:I have my music on a NAS as well. I was able to add it with no problems using \\computer-name\music

That being said, Omegaeikon, can you please paste the exact line you're putting in the "music source" so we can see how you're trying to add your NAS path?

Cheers,
Kirk

I too have this problem. When I put subsonic directly on my WHS, it works, but when I put subsonic on one of my client computers and try to access my NAS, it give the error listed above.

\\hpserver\music or \\hpserver\music\my music

neither works......

I also have the relative paths mapped to a drive letter. I tried that as well and it also won't work.

The answer to this question (which is presents several other times in this forum, eually with no plain english answer) is simply that your NAS requires authentication to access mapped drives.

You say: "But I am authenticated" and my drives Mapped when I install subsonic......... This is true, you can access the music directories and files , but subsonic cannot.

The reason is simply that subsonic starts as a windows services which under normal circumstances run BEFORE you log in and authenticate against your NAS.

The solution is to find the subsonic service (in the list of services) and right click, select properties and (under Windows 7) select the LOG ON tab. Follow the prompts and onscreen information and basicaly you just need to set up subsonic to log on using a user with rights to the NAS drives where your music is stored.

[quote="strangiato"]The answer to this question (which is presents several other times in this forum, eually with no plain english answer) is simply that your NAS requires authentication to access mapped drives.

You say: "But I am authenticated" and my drives Mapped when I install subsonic......... This is true, you can access the music directories and files , but subsonic cannot.

The reason is simply that subsonic starts as a windows services which under normal circumstances run BEFORE you log in and authenticate against your NAS.

The solution is to find the subsonic service (in the list of services) and right click, select properties and (under Windows 7) select the LOG ON tab. Follow the prompts and onscreen information and basicaly you just need to set up subsonic to log on using a user with rights to the NAS drives where your music is stored.[/quote]

The solution provided worked PERFECTLY. I have a Buffalo NAS that is accessible only through UNC paths (e.g. \\NAS-Name\Music). Running Windows XP SP3, I changed the service account that the Subsonic service runs under to a local user on the workstation.

Thanks very much strangiato!

My system:
Windows7 x64 on Dell Optiplex 745,
music collection in a top-level folder Music on NAS
which is mapped to M: and also accessible via IP and UNC (\\nastorage\music\)
but not by Subsonic by any of these, natch.

Everything worked prior to a recent OS reinstall.
Don't remember any bumps before...

In: Windows Task Manager>Processes>subsonic-service.exe *32,
the Properties window has no 'log on' tab, and no apparent 'Run As' option,
other than 'Run as administrator' which is a bit ambiguous.

If/when I get it right, and restart the service, will the browser view update immediately?

*Update* I even tried the Shift+Right Click 'Run As Different User', still no action.
nb: MediaMonkey uses \\nastorage\music\ with no issues.

with risk of being repetetive. Sorry but I also have a problem with network shares...

I have a laptop running XP sp3 with one admin account, lets say its admin1 and password 1234 and a stationary computer with windows 7 with same admin1 and same password.

I share my music folder on my stationary computer and run subsonic on my laptop, but I cant for the world figure out how to add my network share in "music folders" in subsonics webinterface. I try with \\computername\music but nothing happens. I have read and write permissions on the folder "music" on the win 7 machine. I have same name and same password, if i try to change the settings in the service subsonic under the logon tab from local system account to other account : admin1 and password 1234 then I cant even restart the service. I get an error: could not start the service subsonic on local computer. Error 1069: the service did not start due to a logon failure.

please advice

thx

anyone?

Network shares for Subsonic are so redundant. Why can't you just install Subsonic on the computer that has the music to begin with?

Cheers,
Kirk

As I said above, im going to have my music on my azbox ( digital tvtuner/mediaplayer) and share my music from there, im working away from home and would rather have my azbox and my netbook on, than having my stationary computer on all week, it should be less energyconsuming that way. Wanted to try sharing from my stationary first, but I´m guessing I´m doing something wrong :/
Maybe its working better from the box than from my stationary, gonna try it as soon as I have time to change my harddrive in the azbox.

piz!

Following the instructions for adding files from the NAS like:

\\192.168.XXX.XXX\public\music instead of using the drive letter Z:\music which was mapped to the same folder did the trick.

My NAS= IB-4220 with anonymous (public) read write from my intranet.

Regards,
Ben

hello

i must reraise this question because my situation is different:

1) NAS is HFS+ drive hooked up to a boxee box (hence subsonic cannot be installed on the NAS host)
2) subsonic is running OSX10.6 so drive path is "smb://"... not "\\hostname.."


when i put in smb://hostname/drive/folder etc.... the program concatenates the path to smb:/hostname/drive/folder (single forward slash)... is this the reason why it cannot find any music files?

Keep in mind that when you store the music on a NAS for use with Subsonic the host server has to bring the data in and send it out through the same pipe. It's probably not a big issue on gigabit LAN, but it could be a problem on 10/100, especially if there is already other traffic on the NIC.