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Newbie connection issues

PostPosted: Fri Jan 28, 2011 8:47 pm
by Lynn
I have installed subsonic on my mac and HTC Evo and everything seemed to work fine. I was able to listen to music on my phone connecting to my server.
I upgraded to version 4.3 and made a donation via paypal, now my phone can not connect to my server and I get a (ConnectTimeoutException) when I test the connection via my Subsonic control panel.
Does anyone know what the problem could be?

PostPosted: Fri Jan 28, 2011 9:22 pm
by GJ51
Check to see if Subsonic is still using the correct port. Also verify the settings match on the phone.

PostPosted: Fri Jan 28, 2011 9:36 pm
by Lynn
Subsonic control panel says that forwarding to port 4040 is successful. I can not access my server through either the control panel or my phone.

PostPosted: Fri Jan 28, 2011 10:55 pm
by grnidb
What OS are you running on? I am assuming you are using port 4040 still.

Couple things to double check....

*Is the service started, if yes, restart it.

*On the machine/host can you get to the login page via http://localhost:4040

*Is port 4040 still open externally - http://www.yougetsignal.com/tools/open-ports/

*Is it accessible externally via a web browser with FQDN:4040?

*Is it accessible externally via a web browser with IP:4040? - Don't know your IP the site above will display it.

Grnidb