Subsonic Forum

I downloaded and used Subsonic for the Droid on my Droid Incredible for the 30 day trial period, then stopped once the trial period was over. Months later, I finally decided to donate and it worked splendidly. However, recently, my Droid (for whatever reason) became corrupt and had to be restored. Upon re-installing Subsonic, I cannot, no matter what I do, get Subsonic to read my home server. I am using the exact same address and everything. Here's how I have it set up:

My port forward setting on my router is for 192.168.1.4, port 80.
My website, when I try to access it, works and once I have it typed in, it changes to http://192.168.1.4/index.view.
The website itself seems to encounter a problem, however, from the Subsonic settings page. After typing it in and clicking 'save', it gives the error 'Status: <username>.subsonic.org is registered, but could not connect to it. (ConnectTimeoutException)'

It's extremely frustrating since it worked so well before and now doesn't. Is there something I'm doing wrong in regards to my external IP address? I thought the ability to create a web address extinguished this problem. And it worked before! So what is up? Thank you in advance for any help you can provide. I love Subsonic!

Edit:

I just had a friend try to access my server from an outside computer, and the address, while loading, defaulted properly to my external ip address, port 80. However, it errored out and wouldn't load.

Go to http://www.canyouseeme.org/ enter your SS port number and click the Check box to be sure the Subsonic port is open.

Never use port 80 - ISP's often use it or block it. 8080,8081, work fine. 808X Always works. I've seen others use different port numbers that have caused install failure.

I did what you said and canyouseeme.org gives me the same error as Subsonic, a connection timeout. I did change my port of 8081.

Here's something I'm not understanding. canyouseeme.org is using my external IP address, but when I add an IP address/port exception to the port forwarding screen for my router, I put in the internal address and port 8081. Should I be using the external address instead on my router port forwarding page?

Edit: It won't let me use the external IP address on my router page. It has to be the LAN address.

Do you guys have any other ideas?

Here are my settings:

Router:
Port 8081 opened.

Subsonic app on computer displays no errors and server address displays 'http://localhost:8081'

Subsonic site displays an error (the one listed above) for my domain name 'xxxx.subsonic.org'. However, it says port 8081 forwarded correctly.

The subsonic app on the Incredible has all the correct information (I'm assuming) for the server information. Do I need to put ':8081' after the domain url? When I click 'test connection' it errors out four times both with and without the :8081 at the end of the domain url.

PLEASE help me with this. I really loved Subsonic before it started erroring out on me, and I really don't want to look eslewhere for some sub par streaming app after I've paid a chunk of cash for this one. Or please suggest a way to get in contact with someone willing to troubleshoot this issue with me in depth.

Don't despair. As many times as I've done this, I still sometimes have problems getting my Verizon Westell router set up properly as the port forwarding screens are really arcane and counter-intuitive. You just need to get your router set up right to pass the SS request to the server on the right port.

What make and model is your router?

Do you have the server set to a fixed internal IP?

My router is a Netgear WGR614, version 9. Yes, on the router page it is set to have port 8081 open for 192.168.1.4.

And thank you so much for your help.

Port scan of your IP shows no ports open. You may need to reboot your router to ensure the pinhole sticks. If no joy, a full reset of the router may be in order. Nothing will work until canyouseeme.org can see your port.

Well I had already reset my router but that didn't work, but I just reset my router again and now it works again. The connection test was a success! Thank you both for all your help.

Congrats!

Just a side note.

I noticed your router is a model that's been around for a while. My experience with wireless routers is that you get about 2 years out of them before they start getting strange. Routers run hot and most have poor ventilation designs. If your router seems unresponsive to changes or you start having problems connecting to it or you start to notice it dropping connections, it may be time for a new one.

I have had this one for a good year or more. I had to restart it for a problem once before also. Until now it's been pretty awesome. Granted, I have my 360, ps3, and my daughter's computer wired with it. I only use the wireless connection to stream movies/music on occasion and it works well enough.

Which router would you recommend for longevity that also performs well but doesn't cost an arm and a leg?

Great question. Unfortunately, there is no good answer. Everybody has their own favorites, but in reality it's still a crapshoot. Computer hardware is very inconsistent when it comes to quality these days. I'm a pretty firm believer in the theory that, if it ain't broke don't fix it. I have a Netgear WND3700, but it's not cheap, and I'm not tottaly convinced that I don't have issues with it. My Samsung Blue Ray player can't seem to stay connected to it, but I haven't really put a lot of time in to figuring out why yet. Just to give you some idea of how finnecky hardware can be, I built a new system for my son for Christmas. Six core AMD, ASUS mobo, and 8GB GSkill ram. Put it all together, installed all his software and we were up and running. Only one glitch, we couldn't get the computer to come out of sleep properly no matter what we tried. Last night, on a hunch, after two months of trying to figure out what was going wrong, we started pulling ram chips. Bottom line, one bad stick of ram was causing all the problems, even though all the memory passed every mem test we threw at it. RMA time.

Same with hard drives. Burned up 3 in one year in my old HP MSS WHS. I believe it was due to poor ventilation on the HP design. I have had failures with Seagates, WD, Hitachi, you name it. Yet I've still got 2 120GB WD drives in an old Linksys NAS that still run just fine after over 10 years of being online 24/7. Recently I've been buying the 2TB Samsung drives, and they are amazing, faster than most 7200 rpm drives, cool and quiet. But that's the nature of hardware, quality is really hit or miss. If you get something that works, you'll love it and swear by it, then your best friend buys the same thing based on your recommendation and has nothing but trouble and blames you for all his problems...

So, if your router is working for you, say a "Hail Mary" and leave well enough alone. If it dies, look for a four leafed clover before making a purchase.