Page 1 of 1

Missing folder path

PostPosted: Thu Apr 07, 2011 1:37 pm
by Glave
I've got my music in a typical directory structure of ALPHABETLETTER/Artist/Album but for some reason, the entire D section is missing. It's not in the navigation at all, however, the music within the folder shows up in search results.

So I can do a search on say, Def Leppard, and pull it up just fine, but I cannot browse to the D subfolder at all.

I've reran the search index a couple of times, but it just doesn't show up.

PostPosted: Thu Apr 07, 2011 4:39 pm
by jaquense
What are your Music Folders set to? do you have a Folder for each Alphabet letter or one folder for the root folder?

ie.
Code: Select all
/var/music/

or
Code: Select all
/var/music/A
/var/music/B
/var/music/C
etc...


Also what Operating System are you running, Subsonic Install, other data?

Try restarting the server? Maybe double check that your folder path is correct?

PostPosted: Thu Apr 07, 2011 5:44 pm
by GJ51
Folder permissions?

PostPosted: Thu Apr 07, 2011 10:04 pm
by Glave
jaquense wrote:What are your Music Folders set to? do you have a Folder for each Alphabet letter or one folder for the root folder?

Also what Operating System are you running, Subsonic Install, other data?

Try restarting the server? Maybe double check that your folder path is correct?


/mnt/music

There is a folder for each letter of the alphabet under it, along with a number folder.
Ubunutu, Subsonic 4.4. Yup, I've rebooted.

Folder is perfectly visible under the box itself, and the permissions are the same for the D folder as they are for every other letter in the alphabet folders.

PostPosted: Fri Apr 08, 2011 5:52 am
by Glave
Just another bit of info. If I search for an artist, such as Daft Punk, I can then click the subfolder D that's listed in the right hand pane (D >> Daft Punk) and then it lists all artists in the D folder. It's just not appearing in the navigation.

Image

PostPosted: Fri Apr 08, 2011 12:30 pm
by bushman4
Sounds like somehow "D" got removed from the "Index" string on the settings general page. I just tested with my server, and removing D from the Index list caused all of the D artists to not show.

HTH,

PostPosted: Fri Apr 08, 2011 2:44 pm
by Glave
Nope, I just verified that also.

A B C D E F G H I J K L M N O P Q R S T U V W X-Z(XYZ)

PostPosted: Fri Apr 08, 2011 4:18 pm
by jaquense
well if you're running the standalone install (.deb package) it shouldn't be permission issues since SS is running as root.

SS has done some weird display things in the past for me but there is usually an internal logic to it. For instance If i have two folders in the same music folder: "Bob" and "bob" only big B "Bob" shows up. you may be running into one of those sorts of issues. If it's practically feasible try
Code: Select all
cd /mnt/music
mv D D.bak
mkdir D

and see if it shows up
then, if the 'new' D shows up, move files from the old "D" into it in small doses re-indexing each time and see if this new folder it disappears on a particular folder?

Perhaps you have a folder with a weird character that SS doesn't like or an odd path?

Admittedly i'm shooting from the hip on this one, but some good ol' troubleshooting may be useful nonetheless

As an aside may I ask why you organize like this? why bother with the "D" folder when you can just lump all the album folders into your base music folder and let SS handle the index?[/code]

EDIT:
O I just thought, maybe you can delete the index file? I have no idea if such a file even exists or if it's stored internally but perhaps the Index is off? I doubt thats the case if your search is working correctly but I'm just throwing out anything I can think off